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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's been fantastic with American Home Shield and they have been timely at getting back to us. We haven't always been happy with who they've chosen to send, but always happy with Home Shield solving it. We had Vector Appliances out here and they took an appliance apart in my front yard. Then after they've been out there monkeying around with it for a long time, they said they had to get another part because it was not just the bearing. They asked if they could take the unit with them to their shop and I let them take it. Alm... read more
I called American Home Shield for a toilet that was running and one that didn’t work at all. The contractor came within a reasonable timeframe. He was absolutely thorough and explained everything to me so that I understood what was wrong, what he was doing, and why he was doing it. It was great. I'm very satisfied with American Home Shield.
A technician was scheduled 2 weeks from our date of making an appointment, but when the two electricians showed, they were extremely courteous, knowledgeable and willing to handle all assigned jobs.
Sears fixed our refrigerator and they handled everything correctly and excellently. The claims submission with Home Shield is very simple and they keep good contact with us. They’re doing a great job.
The claim I had with Home Shield was for my air conditioner that wasn't working. I called on Saturday and the Air Design AC tech came out on Monday. He was super friendly. He replaced some part, and.was in and out in 30 minutes. Everything's good. That 30-minute repair could've been an entire replacement of my unit. The warranty cost me 50 bucks a month, plus 115 bucks for the call, which was for the security. If it had been I needed a whole air conditioning unit, then it would have been covered as well.
The garage door wouldn’t open and shut. It would just go up a little bit and close a little bit too. It just wasn't working. After my wife called American Home Shield, they sent a text message saying someone was gonna come by. The contractor who came out was a good guy. He tried fixing it and then a couple days later, we replaced the garage door opener. It has been great since then.
After I got online on American Home Shield's site and scheduled an appointment for a garage door repair, a very nice guy came. He explained everything, and he did the repair quickly. He answered all my questions, so it was great. I had to call him back out though. There was another part that he reassembled. That part needed to be repaired and he did it under their 30-day warranty.
I submitted a claim to American Home Shield for my air conditioner that wasn't working. Their website was good and they gave me an expectation of when to expect their contractor by text and email. Things were done quickly and their contractor from DCS Solutions came. They recharged my unit and tightened its fittings on the outside because the unit was leaking. Things have been perfect since then.
My experience with my recent claim regarding my AC unit could not have been better. Two gentlemen came in. They were very professional. They did their work most diligently, and I have no complaints about it. They were very competent and seemed to know exactly what they were doing. American Home Shield is remarkable. This is the second time I've called American Home Shield, and both times, I've been very comfortable with it. They've been very professional and very polite. I have another house and it's very possible that I'm g... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.