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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My AC was leaking, not a huge amount, but it was a good enough amount, at the bottom of the unit. I called AHS. The contractors came. I ended up taking the warranty out through them also. I also had to have them come back out yesterday to look at it 'cause it's leaking again. AHS was good. They got someone out here pretty quick. I was happy with the service.
My ice maker and my refrigerator were not working. I found the website of AHS easy to navigate and user-friendly when I submitted a claim. I didn't have any issues. It definitely kept me updated by email and text. The contractors that came were great. The guy had to order the part and it came really quickly, like less than a week and he was back installing it, so no complaints. So far I've only used AHS the one time and it’s been very good.
The toilet was rocking and it would not flush correctly. It would flush one time and then, you have to wait three minutes before it would flush again. The contractor took care of it in the same day. They said it was the seal that goes under the toilet. There was none, which was part of the reason why it was rocking and why it wouldn't flush correctly. They put a seal in. Also, the floor was uneven. It was cemented with the toilet in my basement so, they put something down there to even the floor out to keep it from rocking. ... read more
There’s just some glass stuck in our garbage disposal. It took about two days for Geo's Plumbing Services to come out. They came quickly and they had masks and gloves on. The garbage disposal is working again. Overall, the service was good.
There was an issue with our oven and with the icemaker, and the contractor came out and looked at it. It took a couple of times to get the parts but it seemed like they did a good job. I had some issues when American Home Shield sent out a contractor though. My wife was home and they did not ring the doorbell. They said they did but she didn’t hear it. So, they had to come back. It was a big mix-up but they fixed the problem.It didn't seem like the oven could be repaired. It wasn't heating to the temperature that it was supp... read more
The whole experience was flawless! Thank you for your quick actions!
Our AC unit wouldn't turn on or do anything. The American Home Shield handled it well when we called and put a claim in. The AC is working great now. Last month, H and J Heating and Air came out and checked our AC. They told us that what we needed to put another filter in and that the core was a little bit dirty. So we were supposed to get back to Home Shield about it. Also, my dryer stopped working and we had called for someone to come in. The tech came and checked it out. They put the part in for the dryer but is stopped w... read more
American Home Shield has been excellent for us so far. My wife handles most of the claim submissions and she's able to do and pay for everything online, so it's very user-friendly. We have the same guy from JG Mechanical who always comes out. We really like him 'cause he's very timely, gets everything done very professionally, and does great work.When we initially submitted the request, he called us to set up an appointment and was out here that same day. When it didn't work, he had to come back out. We called back to AHS, t... read more
The plumber showed up on time, identfied himself and got right to work. I had multiple issues and he worked to get them resolved. All of my issues were resolved to my satisfaction.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.