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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The heater has two knobs that set the temperature, one for the spa and one for the pool. Normally, should we put it on spa, when the spa turns on, the heater should come on or it's gotta be controlled with the remote. But neither of those are working. I have to turn on the pool knob all the way up so that when the system turns on, when the pump runs, then it starts. And if I wanted turn on the spa heater, I have to go all the way to the equipment, put that thing in that mode, come back, and then go all the way there and turn... read more
When we initially had the snake drain through Wiese, it took almost a week for them to come out and fix the problem. The problem came back a couple of weeks later and I couldn’t wait a week for American Home Shield to send a plumber out. So, we had to have another plumber come out to snake the same drain. He came out the very next morning. So, AHS should have an emergency type of thing. Still, the experience was easy and convenient with AHS.
Action Rooter Sewer & Drain came out for a fitting that had broken on the water circulation pump. I thought they would be able to come out a little faster than what they did although I was able to shut the water off so it wasn't running everywhere. I called on Friday or Saturday and I thought they’d come Monday but they came Tuesday or Wednesday. They were waiting for one of their guys that was more familiar with what happened at my place. They could've told me that a little bit sooner but that's okay. I know they're busy. T... read more
We've had claims with American Home Shield twice now. One was with the microwave a couple of years back. They replaced the magnetometer and it has been great so far. This time, my stove was not igniting the two of the five burners. The technician came out, looked at it, ordered the parts and came back a week later when the parts came in. After he replaced them, everything’s fine now. He was friendly and professional.
The washer was leaking from the back pipe and the contractor came out. It was on a Friday and they had to order a part. They came back on Wednesday. It took four working days for the part to come in but I was 100% happy with that time frame. They had masks, gloves and booties on their feet. AHS should hire Bert's Appliance Repair permanently. They were fantastic. I’ve referred them to a friend of mine that needed her icemaker fixed in a refrigerator and she has already used them. I’ve been with AHS for two years and that was... read more
This home that we moved into had a lot of issues and American Home Shield has been very good with taking care of that. I am very thankful for them and I do recommend them. We had a water heater leak and the contractor came out to check it, came back and replaced it. It kinda rusted out on the top. They told me a whole bunch of things about that water heater. They said the vent from the water heater was also leaking. They had taken the pipe and put it together because there was such a long area to go from the water heater to ... read more
I have had American Home Warranty for a few years. So far good experience when I have used my home warranty for minor issues to expensive system repair work. I called an responsive to seeing job was completed to my satisfaction.
The center drum thing that spins around in the washer wasn’t spinning. It also got stuck in the rinse cycle and the water was barely trickling out in the rinse cycle. Always There Appliance Repair came out pretty quickly. The contractor was very good. He diagnosed the problem quickly and ordered the parts, and that was it. We had to wait. American Home Shield got the parts in a little less than two weeks. Luckily, we still got to use the washer since it was still spinning. We just had to manually move it to spin. So, we were... read more
I got my garbage disposal fixed through American Home Shield. It wasn't working. It was vibrating the whole counter and there was a piece missing out of it. I called AHS on a Thursday. The contractor came out Saturday morning. The guy was completely fine and professional. I’ve had worse guys that come in the house and they mess around and this guy was completely cool. He came in, he said hello, he did his job, and he said, ‘All right! Everything’s good! Sign here.” I signed there. He went on his way. The repair made everythi... read more
American Home Shield has a 4.9 star rating with 69,004 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.