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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,902 reviews
Arturo Del Rio's profile image
Arturo Del Rio 
3 years ago

Very satisfied with the experience I have had with AHS. Prompt service and well trained trade people. 

Business response:

Hi Arturo, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Drew Crawford's profile image
Drew Crawford 
3 years ago

Quick service and great customer service 

Business response:

Hi Drew, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Nancy Marie Montini-Robinson's profile image
Nancy Marie Montini-Robinson 
3 years ago

I have had several claims, and all have had technicians responding very quickly and situation resolved 

Business response:

Hi Nancy. Thank you so much for the positive feedback. We do our best to provide you with prompt and reliable service for all your repair needs. We thank you for trusting AHS. 

Melissa's profile image
3 years ago

For the little things it's great for the big issues it's very hard to get someone to come cover the area. When I got the insurance I was told it would be no problem to get coverage. 

Linda Joiner's profile image
Linda Joiner 
3 years ago

They replaced my items because they weren't able to be fixed. Thanks. 

Business response:

Hi Linda. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We look forward to taking care of your next repair need with the same level of great service. 

Keisha Lashon Cooper's profile image
Keisha Lashon Cooper 
3 years ago

I recently had to replace my stove and American Home Shield went above and beyond to rectify the matter within days. 

Business response:

Hi Keisha, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Tracey L. Harris's profile image
Tracey L. Harris 
3 years ago

They respond very quickly, but the product (kitchen faucet) was not very good at all. Service is great. 

Business response:

Hi Tracey, We appreciate your feedback and will continue to provide you with great coverage and a quality customer service experience. 

James Colleary's profile image
James Colleary 
3 years ago

The service was great but they continue to send me stuff in my ex-wife's name after 2-3 calls requesting this to be changed. 

Kelli martin's profile image
Kelli martin 
3 years ago

Fantastic service. Repair or replace contract is phenomenal. No issues. 

Business response:

Hi Kelli, We appreciate your feedback and will continue to provide you with a great customer service experience. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,902 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.