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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was experiencing a water leak from the condenser of my A/C unit during a prolonged 100 degree period. Using AHS's website to schedule a repair visit was simple and easy. The vendor arrived on time and completed the work quickly.
CNJ Services came for the toilet and the kitchen faucet. The rep had to come out on two different occasions because we couldn't get the water turned off and he was great about it. It didn't cause any problems and the issue is totally resolved. Also, he had a mask on when he came. For the most part, American Home Shield is good. The only thing I have a concern with is that they did had one issue that they would not take care of because it was not an actual leak. I have a sink trap that has a connecting line from air condition... read more
We had a plumbing issue. I had a shower faucet, that's in the guts of the thing. There was a washer that needed to be replaced. The gentleman was trying to keep me up to speed on when they'd get here. The technician that came in was masked up. He did everything he needed to do right there. We take that pretty seriously here so that was nice to see. It was all good.What I tell people about American Home Shield is it's not like calling a 24-hour plumber. You gotta wait a little longer than you would like to on occasion. But, t... read more
My filters were very impacted and dirty. The guy checked it then told us pretty much what to do. We had to purchase the filters on our own and nothing was replaced. Filing the claim was very easy. The only thing was we had to wait a long time 'cause it was during a heatwave. Everybody was having issues with their air conditioning so it did take a really long time for the contractor to come out. We waited maybe a good seven days. But we're extremely happy with American Home Shield.
The guy from DNB Plumbing solved the problem very quick. He knew what to do and I was very happy. He was great.
I'm glad that I have American Home Shield. It takes a lot of the burden off of having to worry about replacing the item. It's well worth the money. Last year, the contractors came out a couple of different times. I had an issue with my stove that they took care of for me. They had to order some parts, the parts came and they replaced it. Then I had an issue with my washing machine. The same thing, they came out, diagnosed what was wrong with it and had to order parts. Then when the parts came, they were able to come out and ... read more
I was at YouTube and American Home Shield had a commercial on there. I’ve been with them for a month and I’m very satisfied. I had a plumbing issue and the guy from K&S Plumbing came. I was pissed off that when he got here, I couldn’t duplicate the dripping that the thing had been doing. There was no drip and he tried to replicate it but it didn’t do anything. Still, it was great. He was nice and on time. He came on a Friday and he told me that if something happens during the weekend, to just give him a call. He would come o... read more
Another very satisfying experience. We have used them on our central heat, ice maker, washer and our dryer. Each experience resulted in the problem resolved and the appliance repaired perfectly.
The gentleman that came to do the work was very knowledgeable. He was wearing a mask and gloves and he had the work done in about 45 minutes to an hour as well. It was very quick and it went well. Plus, submitting the order was smooth and painless.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,004 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.