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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,924 reviews
Joe Fisher's profile image
Joe Fisher 
3 years ago

Have used it 3 times and was a enjoyable experience 

Business response:

Hi Joe. Thank you so much for your feedback. We love hearing about your positive experience. We are so happy to know that you are enjoying the coverage we offer. We look forward to working with you and being your home warranty company for many years to come. 

Richelle Blackwell-Jones's profile image
Richelle Blackwell-Jones 
3 years ago

I always feel like I'm give priority service. 

Business response:

Hi Richelle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Roxanne Martell's profile image
Roxanne Martell 
3 years ago

Service was prompt and seamless. I did use an automated system, but did not have any issues getting the service we needed. 

Business response:

Hi Roxanne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and seamless service. We hope you continue to enjoy the coverage we provide! 

Carl Humphrey's profile image
Carl Humphrey 
3 years ago

AHS used companies who had professional technicians that knew their craft, as well as being customer service oriented. 

Business response:

Carl, thank you so much for your feedback. Your opinion is valued and we are so happy that you had a positive experience. We always want you to know you can trust and and count on AHS when the time comes. 

Deepali Chikkam's profile image
Deepali Chikkam 
3 years ago

The agent who fixed my fridge was very knowledgeable and did a perfect job.Had someone else come before and the issue came back. 

Business response:

Hi Deepali. Thank you for letting us know about the experience with your refrigerator. It is so good to know the technician resolved the issue and you were happy with the repair. We look forward to taking care of your next repair need as well. 

Carl F Schnackel's profile image
Carl F Schnackel 
3 years ago

They've done what they're supposed to do, including lighting a fire under the repairman, if necessary. 

Business response:

Hi Carl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

walter dmytrijuk's profile image
walter dmytrijuk 
3 years ago

Reliable, professional, effective, therefore they are highly recommended. 

Business response:

Hi Walter, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Roger M. Benslay's profile image
Roger M. Benslay 
3 years ago

It is a flip of the coin. We have had some awesome companies do repair work for us although we have had 2 or 3 nightmares where work as shoddy and not completed. 

Business response:

Hi Roger. We greatly appreciate your time to provide a review of your experience. It's very good to hear that the technician explained the problem to you. Thank you for trusting AHS to take care of your unexpected home repair needs. 

Amber Deela's profile image
Amber Deela 
3 years ago

Very efficient and helpful when I needed them. 

Business response:

Hi Amber, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,924 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.