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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
American Home Shield has been good thus far. We've been a customer for a long time and with very few exceptions, we've been happy. The contractor for the bathroom drain was excellent. I would use them again. They identified that there was an issue and what the issue was. They inspected the drain, cleaned out the P-trap and repositioned the existing plumbing.
American Home Shield sent The Plumbing Works for my claim regarding my garbage disposal and a leak in my kitchen sink. They came twice, once on a Tuesday and again on a Friday of the same week and they were on time. They wore masks and they were able to resolve everything. I really like them.
The guy had to troubleshoot a problem for me which was causing my power to go out. He was great, very professional, knowledgeable, and it didn't take him long at all. The outlet on the outside was grounded and it was getting water. He found the issue and wires were exposed on the outside outlet. Every time I use that outlet, it would cause my GFI to pop in the basement causing my cable and alarm to go out. I changed the GFI myself in the basement once and I thought I fixed the issue. But the issue was that the outside outlet... read more
I had American Home Shield for a while before I lost my job. Now, I'm on disability. So the whole time that I had it, I really didn't have to use it. But as soon as I got back on my feet to get it, I ran back to it. It's just nice to know that you have 'cause I don't have a significant other or anyone else that I can contact other than my dad, but he couldn't do any of the work. It feels good to know that there's gonna be somebody there that can handle it.On my recent claim regarding my AC, I liked being able to track where ... read more
For my second year renewal with American Home Shield, they jacked up the price of my coverage significantly. We paid 400-something in my first year and in the second year, they want 700-something. I'm not gonna pay that much. Still, I had a dishwasher issue recently and American Home Shield's contractor, Eberhardt Services, came out to handle it. The techs from there diagnosed that they needed to replace my control board. They came back a week and a half later once they got that. Everything they did was very quick and I have... read more
I had 2-10's warranty before I got American Home Shield's. 2-10 limited me to two systems while AHS takes care of all of them. Recently, I had a claim for my AC unit that was not cooling. It was a flawless process. Home Shield scheduled sent Piedmont Mechanical who then schedule an appointment in three hours. We missed the first schedule because I didn't understand the text that was sent. I was supposed to respond to it but I didn't. So, we had to reschedule and after we did that, the next appointment was in two days. My wif... read more
We called Home Shield and they texted us back in less than an hour to schedule. It was quick. Arctic AC did a wonderful job. They were prompt, clean and courteous. They knew what the problem was almost immediately. They had the part with them and they were in and out in 20 minutes. I've got a different home warranty on another house that I have and when it expires, we're gonna change to Home Shield on that too.
Filing a claim to American Home Shield for the garage door opener was easy. Garage Harmony came out and right away, they fixed the issue.
American Home Shield's contractor from Patriot Plumbing came to my place for my latest claim. They installed a new water heater for me and did an expansion tank as well. They also did a new platform for the water heater which was costly. In total, it cost me $911 out of pocket to have a water heater installed and I wasn't thrilled about that. Other than that, I've never had any problems with American Home Shield and I've always been satisfied with them.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,447 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.