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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Filing a claim to American Home Shield for the garage door opener was easy. Garage Harmony came out and right away, they fixed the issue.
American Home Shield's contractor from Patriot Plumbing came to my place for my latest claim. They installed a new water heater for me and did an expansion tank as well. They also did a new platform for the water heater which was costly. In total, it cost me $911 out of pocket to have a water heater installed and I wasn't thrilled about that. Other than that, I've never had any problems with American Home Shield and I've always been satisfied with them.
I made a claim online and the website was user-friendly. Then in under 10 minutes, I had a company that was gonna come out and see me. I didn't have any water and L & M was sent out by American Home Shield. They replaced a chain and I paid for it because they said that it wasn't covered under my service. But they were super polite and they knew exactly what the problem was. I had water in half an hour after the tech was there. The thing that touched me the most was that we were going through hurricane residuals in my area an... read more
My garbage disposal was not working properly. American Home Shield sent out All Hours Emergency Plumber the first time and the tech unclogged it. The garbage disposal was working when he left but it broke again shortly after. I called American Home Shield again and they sent the same company out. It was the same technician too. They let me know when he was on his way. The tech was on time and was nice, which was the same that he was the first time. He saw the problem and the garbage disposal was replaced. I’m happy with the ... read more
I got discouraged with the home warranty I had been with for a while. They had come out and fixed some plumbing like faucets. But maybe the policy changed or they changed things that they no longer did that service. My daughter-in-law was with American Home Shield which she also recommended to her mom and dad. She told me about the company too and I gave them a try. The only thing is that she stated that she paid $75 for when someone would come out every time the service was initiated but I pay $100. My daughter-in-law told ... read more
Our air conditioner was making a really loud squealing noise. I went online and just clicked a few buttons and then my claim was submitted to American Home Shield. The contractor called me to let me know when the service was scheduled, and then he came out, took a look at our AC unit, gave us some advice on care and maintenance of it, fixed a couple of minor issues that he saw, and then it was good. Overall, American Home Shield has been very efficient and helpful.
AHS has been good to me. You wouldn’t be with someone for 20 years if they're not. They always treated me right. Even when I had a rented house, before I had this house built, they covered my rented house. Even when I talked to them and I explained something to them about this one particular air condition guy, and I told the rep, “Even I walked up there one day and I saw that he had left the thing off and I had to call him.” I told them, “I don't think we need to use this guy anymore.” They listened to me.For my recent claim... read more
I used to have a home warranty on one of the houses that I owned a long time ago. I kinda needed to do that because I had to do expensive repairs along the way. But I switched to American Home Shield. I did the research and I also knew another person that had it. They said to go with the company. It seemed legitimate. I called their customer service when I was having an issue with the heating element of my dyer and I got their automated system. I received a text that said within 24 hours, someone would be in contact with me.... read more
I filed the claim for the air conditioning unit on American Home Shield’s website and then, they connected me to a provider to come fix it. The contractor was very helpful and it was wonderful dealing with them. They were super busy because it's been a heatwave and everyone's getting it done. But they were there within the week. They were very apologetic. Since the repair, everything has been great.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,449 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.