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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional and quick to respond to my situation.
Quick Response To Repair Requests As Well As Value of Policy
The oven would not start, would not turn on at all. The website of AHS was easy when I submitted a claim. I didn't have an issue with it. They gave me a timing of when the contractors would be here. In fact, the contractor was here before then. He was here quicker than the time that I was given. Appliance Tech was great. These folks were absolutely professional. He was very courteous, did everything he had to do and left everything very clean after he was done. He said, “If you have any issues, just please call us and let us... read more
We had a water heater leak and filing a claim for this one was easy. On my latter ones, it was a long hold time. The last two on the AC was plus one hour, which was concerning but this one took 20 minutes. The rep scheduled the appointment right away. We did it in the morning and DFW Plumbing came out two hours later, which was awesome. This company was very professional. They did their job and gave me some recommendations. The service was perfect and I was happy with everything.
The Yamaz Plumbing tech changed out three faucets and swapped out the disposal because it wasn't working. And he did the shower and he swapped the spigot because when I would turn the shower on, the spigot would still keep flowing. He was awesome. He did the stuff so fast and so quick.
I was having trouble with the dryer drying. The contractors came out and fixed the dryer. They were good contractors. The dryer's been going good.
Anybody who owns a home should have American Home Shield. They're professional, quick, and reliable. They're great. I submitted a work order online and things went smoothly. It was wonderful and they moved me up quicker than the initial date given. The contractor was fantastic and she was very respectful and well dressed as well.
The dishwasher wasn't working so I emailed AHS and Accord was dispatched in about a week. There was a mix up on the schedule, on behalf of Accord. The guy showed up when I told them I couldn't be here. That was part of the delay. But he was efficient and he figured out what the problem was once he got here. This claim went as expected and I'm satisfied with the service.
The toilet wasn't flushing properly. It wasn't filling. It was easy submitting the claim online to American Home Shield and the contractor who came was able to fix the problem.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,005 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.