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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My sister has American Home Shield in Ohio and she has told me how good they are. AHS will have someone come and look at the appliance and if they can't fix it, then they say it has to be replaced. But the last contractor they sent out was not good. They took the money but the technician never even came to the house. My daughter-in-law has been on the phone with them. They need to replace the dishwasher but this claim has been since June and we are at the end of August. But American Home Shield was good before this dishwashe... read more
American Home Shield has always been good. Out of all of the home warranties that I've had before, they are the best, so I appreciate their service. I also appreciate the timeframe that it takes to get something fixed. I've called in the last three years for at least three different incidences, and in that timeframe, they have always responded very quickly, had the thing checked out, and had it resolved within no more than a three-day window.During the heatwave here in Texas, it was 106 degrees and 89 at night and then the f... read more
Water was leaking out of the pump. The Phoenix Pool Tech came, identified the issue, and then fixed it. They had to order a part and he kept me up-to-date on everything. The pump is working now. It kept my pool from turning green. American Home Shield suited all of my needs and they fixed my problem in a timely manner.
AHS is great. Their online problem reporting system was down at the time I needed to file a service request and I did have to wait for a representative, bit je was very helpful and got me taken care of. The vendor contacted me the next day and had the repairs done immediately after receiving the parts.
When the air conditioner goes, you have to wait several days to get it repaired. But the contractor came out the same day and it went very well. We called sometime in the afternoon and they were here at 5:00. They replaced the capacitor, which is probably a normal repair job for an air conditioning unit. The technician has been here before. He did his job and I can’t complain. We chatted a little bit and he knew exactly what the issue was. He diagnosed it and did his repairs. He was very professional and he didn’t even need ... read more
The drain pipe from the air conditioning that goes into sewage was backing up and water was all over the place. The techs from Higginbottom's fixed it. They did everything perfectly. Higginbottom's is one of the best. My experience with American Home Shield has been very good.
The burner part of the range wasn't reacting. All Appliance's tech ordered the part. The range was fixed. Because I had two claims, one for the stove and another for the range, it took about five days. I had another one for the bathroom plumbing and the contractor had the part. It was fixed right away. The technician was good and qualified. I have a very good experience with Home Shield. I'm very satisfied.
Our other dryer was not working well so we called American Home Shield. I was given a time for when to expect Dill Appliance and Repair which was Friday between 9:00 to 12:00. Their guy was on the dot on Friday and fixed the dryer. Dill Appliance did a very good job. Their guy was courteous and professional. Everything has been good since then. Our dryer has been performing up to the mark. The dyer is one of our important appliances and we are glad that it was fixed.
We had an appliance issue and Universal 1 Repair came out. They were pretty good, wore masks, and kept social distancing. It took a little while for it to finally get done because the guys came out five or six times. I just spoke to somebody from American Home Shield and they told me that the washer would be replaced, 'cause they said it was within the next 24 to 48 hours I was gonna be contacted with some options for a new washer.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,394 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.