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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was a pipe that was leaking. I have a well system, so the line that comes out from the well to the foundation wall goes into my main supply line. There was a T there slightly above where it entered and the nipple in-between the threaded pieces that combined the two T's together was cracked and leaking. Dan, the technician from Barker Services, came out and pretty much knew exactly what it was. He and I both had the same idea. He did everything that he was supposed to do and showed me the actual broken nipple. A good po... read more
I went through online for my dryer claim and I booked an appointment. We had a contractor call right away within a day. He came over to my house within a day and everything worked fine. He took his time. He did a great job because after fixing it, he even cleaned the dryer and all the washer area thoroughly with the vacuum. He didn't need to do it, but he did it. So it was a good experience with them. But the issue is back again. The dryer was working fine for one or two cycles and then it's taking two or three hours for the... read more
The AC stopped cooling and it was an issue that could not be fixed when it was leaking. Even though the technician put some Freon in there to hold things off until the unit got replaced, it was still leaking out and it froze the evaporator. American Home Shield sent SN Heating & Cooling and I didn't have trouble with them. They were great and amazing but I had an issue with my refrigerator. I had a technician here in July because all of a sudden, something was leaking underneath. It got into a situation where he said that it... read more
My AC was leaking, not a huge amount, but it was a good enough amount, at the bottom of the unit. I called AHS. The contractors came. I ended up taking the warranty out through them also. I also had to have them come back out yesterday to look at it 'cause it's leaking again. AHS was good. They got someone out here pretty quick. I was happy with the service.
My ice maker and my refrigerator were not working. I found the website of AHS easy to navigate and user-friendly when I submitted a claim. I didn't have any issues. It definitely kept me updated by email and text. The contractors that came were great. The guy had to order the part and it came really quickly, like less than a week and he was back installing it, so no complaints. So far I've only used AHS the one time and it’s been very good.
The toilet was rocking and it would not flush correctly. It would flush one time and then, you have to wait three minutes before it would flush again. The contractor took care of it in the same day. They said it was the seal that goes under the toilet. There was none, which was part of the reason why it was rocking and why it wouldn't flush correctly. They put a seal in. Also, the floor was uneven. It was cemented with the toilet in my basement so, they put something down there to even the floor out to keep it from rocking. ... read more
There’s just some glass stuck in our garbage disposal. It took about two days for Geo's Plumbing Services to come out. They came quickly and they had masks and gloves on. The garbage disposal is working again. Overall, the service was good.
There was an issue with our oven and with the icemaker, and the contractor came out and looked at it. It took a couple of times to get the parts but it seemed like they did a good job. I had some issues when American Home Shield sent out a contractor though. My wife was home and they did not ring the doorbell. They said they did but she didn’t hear it. So, they had to come back. It was a big mix-up but they fixed the problem.It didn't seem like the oven could be repaired. It wasn't heating to the temperature that it was supp... read more
The whole experience was flawless! Thank you for your quick actions!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,409 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.