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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I would rate them higher yet their customer service reps and lack of training and empathy makes me rate them this way. I'm always connected to someone who has a heavy accent and doesn't care about my concerns
They have a very quick response to service requests and the cost for the repairs is excellent
Business response:
Hi Kristin, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The technician was very professional and very courteous.
Business response:
Hi Rufus. Thank you for letting us know the technician was professional and courteous. We understand the importance of providing you with service you can trust. We are so happy to hear about your great experience.
American Home Shield is a great company, I didn't have to wait long to have my appliance serviced. I would definitely recommend their home warranty services to all my family and friends.
Business response:
Hi Teolonda. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need as well.
good mechanic that serviced our equipment.
I was impressed how easy and thorough the service was.
Business response:
Hi Ralph. It is so great to hear how pleased you were with the service you received. We can't wait to provide you with a great experience again for your next repair need. Thank you for choosing AHS.
I call late at night, someone was able to take my information and the next day I had and date and time for my appointment
Business response:
Hi Henni, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
I rated for good response and good service
Quick and easy. I submitted my request on Wednesday and had someone out to fix the problem Friday.
Business response:
Hi Shawn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
American Home Shield has a 4.8 star rating with 95,767 reviews.
American Home Shield is closed now. It will open at 8:00 a.m.