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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air condition was blowing hot. It was very easy to submit the claim to AHS and they were able to accommodate my request on time. They sent a contractor that was gonna be able to get here on time and the contractor was professional. The unit has been running great since the repair. AHS provides great service and quality customer service.
We have used AHS ever since we purchased our home and we have always experienced a prompt response, respect, honest answers about the problems, and resolutions to the problems. We appreciate AHS and highly recommend them to homeowners.
The first time I submitted a service order was online, but this time, I called because I know sometimes it takes several days to get a response on an e-mail. It was really hot and someone on a rental home that we have had an air conditioning issue. I needed an immediate answer or I could get another company to come out to help. At this time, American Home Shield needs more operators because it was a long wait time. Apart from that, I was notified that I would receive an email or some kind of contact from them and they also s... read more
The air conditioning had gone out. We had smelled something out there that didn't smell right. We called AHS and then the contractor that came replaced something and the air conditioning has been working ever since. We were pleased. It was very quick. Everything went well.
We had leaks in plumbing in a wall in the garage. It took Up To Code Plumbing three or four visits to find out exactly what the problem was because it was difficult and behind walls. They finally sent out a supervisor and he was able to find the problem and also correct it. We're very happy campers now. The only concern I have is Home Shield's coverage doesn't cover repairing the wall itself so we have to hire somebody else to come in and plaster the wall. Also, submitting claims with Home Shield is pretty easy. There are on... read more
My garage door quit working with all the remotes and the guy from Ace's had to come out to replace the control board and the garage door opener. I notified American Home Shield through their website that there was an issue. The website works fine. I got notified when the service was assigned and got called the next business day from the contractor. He told me the appointment on when he would be here. He was quick and efficient. He fixed it the first time, had the part, and he threw it in and everything works. The repair lets... read more
We've lived in this house for 30 some years. We've had American Home Shield since then. I also own the house that my daughter is living in, and it also has American Home Shield. I've only had one extremely difficult experience as far as submitting claims. My house is close to 40 years old, and so all the original things are starting to wear out. I had a problem with my air conditioning unit. I have one on the north side and one on the southeast side of the house because the house is one level long and the one on the southeas... read more
I had a pipe in my shower that my showerhead had come off the wall. I needed it repaired so I could use my shower. The contractor came and he found the problem pretty quickly and solved it. Then he gave me a bunch of input on my bathroom and plumbing, just suggestions. Like, “Maybe you can look at this. This looks good.” He did a great job. The job was quick for him so he gave me some other tips like that. He answered all my questions and the experience was great. Everything works perfectly now. I was taking a shower this mo... read more
I bought my house in 2001 and off and on, we've had American Home Shield for almost 20 years. We let it lapse for a little bit, but I've had nothing but positive experiences with them for the last 20 years. That's why I recommend my friends. I also referred my boyfriend because he's taking care of his mom's house. However, this is the first time that I recommended to somebody and they've had nothing but issues. Their air conditioner is still not working, and this has been since May. We have had people go out there three time... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,082 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.