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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A home warranty is always important. I'm a Realtor with Coldwell Banker here in Houston. I’m very familiar with American Home Shield and I suggest them all the time. I have an in-house kinda rep who comes and speaks to us. I have the warranty too and they usually handle things pretty quickly. I usually get a call back from somebody within a couple of hours, which is not very long at all. They sent out 3 Boys Appliance Repair for my dishwasher claim and they did a good job. They fixed my dishwasher and taught me a couple of t... read more
My air conditioner stopped cooling. I had my thermostat set at 75, which is what I normally keep it set at, and the temperature in the house started rising to 82. So, I made a ticket for a claim with AHS and they sent Thermal Heat and Air out. It was hot that night because they wanted me to shut down the AC and leave it off overnight. But at least the tech came out the next day. He fixed the problem and it was something in the wiring on the compressor outside. He took care of it and within an hour he was gone. So I was satis... read more
Our oven was not igniting. When the nice gentleman came out, our operation’s panel of the stove and oven shattered. It's like safety glass and it was all shattered and cracked, but everything still works. But we were afraid it was gonna fall apart. So I asked him if it was fixable and if they have any recourse on this. He said he would put in a claim and see what happens. It's no harm if he puts in a claim. If it gets approved, great. If it doesn't, that's fine too. We'll fix it on our own or have him come back and fix it an... read more
I called Home Shield on the phone for my rekeying and they assigned Lang's Locks. The guy was on time and he rekeyed three of the locks for us. He was professional and was very friendly.
We had a toilet on our second floor that wouldn't stop flowing. American Home Shield sent Walston Mechanical, and they ended up having to replace all the parts inside the actual toilet because they were old and they couldn't be replaced. They did a good job and everything worked out fine. I hadn't had any difficulty with American Home Shield's claims process other than the internet part of trying to do a claim. For some reason, I'm not able to do it anymore. They haven't resolved the problem of the internet of me being able ... read more
I've been an American Home Shield customer for the last three years and I don't see it ending any time soon. My daughter had another company and they are totally horrendous. Now, they're with American Home Shield. Recently, I had a claim for an air conditioner. It was the outside unit and the fan quit working. I was informed to expect the contractor to contact me within 24 hours and if I wanted, I could call them earlier, which I did, to get them out there sooner. Airtronics is a great company. The guy's very personal, very ... read more
Water was running across my basement floor. I called American Home Shield and then C & R called me. They said they were on the way and when they were here, they did a fine job. I can keep the air on and it wouldn’t flood the basement anymore. American Home Shield is definitely worth the money. I've had to call them twice and I've been satisfied both times.
People need a home warranty. I have one with AHS and submitting claims with them has always been super easy. Everything always gets handled really fast and I'm super impressed with them. Recently, they sent out a tech for my dishwasher and dryer. I put in the order and he came out the next day. He was really nice, ordered the parts, came back, and fixed it within 5 or 10 minutes.
The techs from AHS's contractor, DrainGO, were on time. We had some screws missing and they took care of it. They were fast and efficient. We switched home warranty companies when we bought our house last summer. Previously, we had a warranty company that had terrible contractors and they weren't remotely efficient. We were looking for people who were more professional than their contractors. Thus far, we have been very happy with the caliber of workers American Home Shield sends.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,082 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.