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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,895 reviews
Loree Pospisil's profile image
Loree Pospisil 
3 years ago

We have used them. But you pay the $107 right up front and then get another bill for services/repairs done? Doesn't cover 100%. 

Jay Bederman's profile image
Jay Bederman 
3 years ago

Good communication between me and the company. 

Wilfredo Crespo's profile image
Wilfredo Crespo 
3 years ago

Quick response to my request for repairs 

Business response:

Hi Wilfredo, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Roseanne Cicio's profile image
Roseanne Cicio 
3 years ago

The tech was very tardy, professional and answered all questions. 

Business response:

Hi Roseanne, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Cynthia D Brown's profile image
Cynthia D Brown 
3 years ago

Great customer service from the initial phone call to the arrival of the contractors. 

Business response:

Cynthia, thank you so much for your positive review. It really makes us happy to know how well your repair need was taken care of. Thank you for trusting AHS. We can't wait to provide you with another great service experience. 

Laseur Jackson's profile image
Laseur Jackson 
3 years ago

The employee was very helpful and knowledgeable 

Business response:

Hi Laseur, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Magdalena's profile image
Magdalena 
3 years ago

Attention and problems solved. The agents are taking care of the claims effectively. 

Business response:

Thank you, Magdalena. We know how important it is to provide our members with reliable service and we are so happy to hear your problem was resolved. We look forward to providing you with the same level of service for your future repair needs. Thank you for trusting AHS. 

Robert's profile image
3 years ago

Great customer service, fast at getting the problem solved when something breaks down. 

Business response:

Hi Robert, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Shelli Phelps's profile image
Shelli Phelps 
3 years ago

Person came within the time period and fixed the problem. 

Business response:

Hi Shelli. Thank you for letting is know the problem was taken care of. We can't wait to provide you with another reliable service experience whenever you need to use your warranty coverage. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,895 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.