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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Being older and on a fixed income, I wish I had known about this home warranty earlier in life. Owning your home can be very expensive, with unending expenses. I had to file 2 claims with American Home Shield in one week. They responded immediately, and sent licensed contractors to repair my leaking faucet and broken air conditioner within a day. Both my issues were repaired, and the contractors were amazing. I am beyond thankful for their fast and professional service they provided. My experience with them is definitely a 5... read more
Business response:
Hi Diana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Professional, timely, thorough, courteous, helpful
Business response:
Hi Julius, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
on the 1st 2 contracts I was charged and nothing was done. on that 2nd contract LA Appliance didn't even bother to show up, after several phone calls you finally assign the 2nd contract to another company and it got fixed. you guys are hitting about 33%.
They have handled all my maint.issues in a timely and professional manner
Business response:
Hi Robert. We are so happy to know about the positives experiences you have had with AHS. It is our goal to provide with reliable and professional service whenever you need us. Thank you taking time to let us know we were able to do that for you.
My service for plumbing work left me no satisfied. The job was incomplete and the options are not at my best interest at this time. I'm unable to purchase the suggestion for the kitchen faucets and the bathroom shower is still leaking.
Every time I contacted American Home Shield. They were on time and every professional.
Business response:
Hi Marvin, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I loved everything. they were quick to get me scheduled. the techs were great
Business response:
Hi Donna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
My washer in the washer/dryer quit working. AHS came and inspected. Not fix-able, so you sent me a chenk to replace. I purchased the dreplacement washe/dryer. It was delivered, but the fawcets on the old washer were "froze up". The plumber came to replace the fawcets, then installation of the new washer/dryer. All good now!
Business response:
Hi Ruth, Thank you for providing us with a thorough explanation and we are pleased to hear about the repairs that were completed by American Home Shield!
Was ok, takes too long to get approval for a repair to get done
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,901 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.