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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Smith and Company came out for a condensation from the air conditioner into the basement. I called the claim in to American Home Shield. They said that I called at night, it was late, and they told me that the contractor would call me the following day. I waited until about 11:00, and when I called the contractor, I told him the situation, and they sent somebody out right away. They were good and professional. The repair helped because there's no more leaking water. It solved the problem. I've sent a couple of people to Amer... read more
I had a problem with my freezer, my washer, and my dryer. I went online with AHS and I set up an appointment. Their website was great. When you sign up, it tells you who your contractor is gonna be or who's coming out, and to expect a call from them. And that was exactly what happened. He contacted me, then he came out, ordered the part, came back, fixed everything, and we’re good. He was very nice, very friendly, and very professional. Since the service, everything has been performing well, too.
AZ Remodeling & Plumbing came out for my garbage disposal the next day or the following day that I filed the claim. The guy was lovely. He was very polite. He had another disposal ready if I needed it but he was able to find something lodged in there which stopped it from working. Thankfully, everything is fixed. I did the claim online because last year, it was really difficult getting somebody on the phone with AHS. When I do, I don't know if they have it subcontracted to the call centers overseas but they didn't quite unde... read more
The leak is recurring now and we have to pay a separate fee to have the contractor come out again to look at it. But the rep from Modern Plumbing & Heating was nice and he was wearing a mask. It took about a week and a half for him to come out since I submitted the claim to American Home Shield. It was a little slow but better than two weeks. I did the claim through the app and one technical difficulty I had was that there wasn’t a way to change the order. I thought there was one issue with the bathroom but it turned out the... read more
The dishwasher wouldn't drain and it didn't take long for the tech that AHS sent out to figure that out. He had to order a new part for that then he got back quicker than I expected with the part. Apparently, where he had to order it from had it in stock. Then, he got it fixed and the repair took less than an hour. He got my dishwasher running again and it works well so far. We're really happy with the repair. And I really like him. He was really nice and friendly. He also explained what was going on and took care of busines... read more
The air was not cooling. It was running all the time. The guy from Air Resolutions by AirMack came out and checked everything. He said the fan was not going around, so he got one, but he could not fix it that day because it was raining really hard. He came out the next day when it wasn’t raining and fixed it and ever since it’s working perfectly.We've been very satisfied with everything that American Home Shield has come out to do for us. I normally call directly and they connect or get me to whoever I need to get to have th... read more
Our air conditioning was leaking profusely and we were advised to turn it off before it shorted out everything in the system. We used the internet to ask for an appointment and American Home Shield sent me immediately who would be doing it, what day and the approximate time it would happen. They also recommended that I could call the company myself, so I did that. I spoke to a representative of the company and they said that if they can make it sooner, they would. Unfortunately, that weekend, they could not.When Quality Air ... read more
All American Services of Georgia was great. They came in, figured out what the problem was real quick, fixed it and was out before I even realized. They were professional. So far, the coverage that I've received from American Home Shield has been pretty good. I clicked a couple of buttons and the next thing was that people showed up.
I recommended American Home Shield to my mom and she got them too. I told her that if there's something wrong, all she has to do is pay 100 bucks and they come and fix it. I was apprehensive with the simplicity of it, but that's exactly what happened. They take $100 out and whoever comes in, deals with fixing the issue and not to pay anything. So, it's very awesome. I could also talk to a live person which is always nice. I don't worry if something breaks now.I had an issue where the guy came to do the dishwasher and it wasn... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,082 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.