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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The bottom of my water heater rotted out. After I lost hot water, I lost water pressure and noticed a puddle on the floor of my basement. So, I called Home Shield. I just had to wait for five minutes. It was easy to get through and set up a request. It was on a Saturday. I went that Sunday. I got a call at work early Monday morning and the contractor, Moos Residential and Commercial Plumbing met me in the house. I understand being on a Saturday, no one wants to work on a Sunday but Moos came right away Monday morning. That w... read more
I called Home Shield when I had an issue with the exhaust fan in the bathroom. They gave me a date, and then Alejo Electric came out. They were good. The repair fixed my problem.
The coverage of American Home Shield is good as most of the time, we get somebody come and take a look at whatever is wrong at a very decent amount of time. Usually, it's not that late. Mostly the delays we have encountered are when the company has to order a part and the part doesn't come in on time. But other than that, we have never had issues.We're pleased with American Home Shield. We had some issues with Green Bay Home Services. But this last one that came in, that company was really good. We really liked the technicia... read more
great customer service and fixed our ac in a timely manner. Technician was very helpful and also gave us advice on how to maintain our ac unit. Would recommend.
My air conditioner backed up, so it wet my hardwood. When I called my insurance company, in order for me to have them replace it, come out and get it dry, I had to have a them come out to flush or blow it out. Then, they put the air pressure through it and blew it out. After, the guy said everything was okay. I asked them to also check the air conditioner out while he was here, but he said everything was okay after that. But it backed up and overflowed in the wall. And that way, it kind of leaked over my floors and everywher... read more
American Home Shield has always been very responsive to me. I had an air conditioner that wouldn't run. I filed a claim online to AHS and their site was very easy to use. They gave me feedback and told me that my case has been assigned. They also told me that I would hear from their contractor within 24 to 48 hours or I could call their contractor myself. Econo Air came for us right away. The tech from there was very nice and professional. He replaced part of my unit and things have been fine since then.
My air conditioner stopped cooling and since it's running in the 90s around here, we kinda depend on air conditioning. I called Home Shield and they sent out Grady's. A very nice man came out and replaced a part. He told me there was nothing wrong with my air conditioner and that it was in the electrical system. Then, I called an electrician and he said it's a city connection. The city hooked me up with temporary electricity and they are currently digging up my yard putting a new line in. Home Shield has been very nice and v... read more
American Home Shield is great. Recently, my water heater wasn’t heating up and I put the claim online. The contractor came over and they were able to fix it that day. So far, so good. The water heater turned off only one time but it's been working fine since then.
In my master bath, the tile is sinking into the wall. I've had three plumbers come out. The downstairs, underneath my master bath, there was water dripping. The first time the plumbers came out, they said, “It's not a problem,” that if it was leaking downstairs, there would be a huge amount of evidence on the ceiling. But I can see the ceiling is ripply up there.Then the second time the plumbers came out, he said it was the little thing that was screwed into the bathtub. He said it was angled wrong so the water was getting i... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,082 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.