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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I appreciate them giving me a second opinion on the AC unit needing replacement. athe first two vendors were way off the mark.
Coverage is a safety net. The folks at AHS are pleasant and knowledgeable.
Business response:
Hi Denise. I am sorry to hear that you are disappointed with the experience regarding your water heater. I would be happy to speak with you to see how I may assist with a resolution.
Quick response when placing service orders online.
Business response:
Hi Wayne. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
AHS I thought was okay until I keep getting the same company out for AC problem that us not getting fixed. I think they should have more options of companies that they use.
Difficult to understand customer service staff. Language barrier
It was great, very professional and extremely efficient!
Business response:
Hi Renee. Thank you so much for your feedback. We value you as our home wrranty member and we are so happy that we met your expectations for service. Thank you for choosing AHS.
Contractors not competent. Still waiting for medallion plumbing to return. Has not called back or emailed.
Fast response and action to resolve problems
Business response:
Hi Jenny. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS.
Like the company that takes care of my problems,but not happy with the long waiting for response when calling to make for service appointment.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,446 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.