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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I got American Home Shield for protection from large expenses. Recently, Fick's Mechanical came out to look at my air conditioning unit. They were professional and were able to fix it. So far, the AC's fine.
We had water building up underneath the AC unit and the condenser was clogged and Liberty Plumbing & Heating & Air Conditioning came and cleared. I let American Home Shield know that I was having the issue through their website. It was good and easy to use. Then I was told that the contractors would contact me within 24 hours to schedule an appointment. It was over a weekend. So I called American Home Shield because I hadn't heard from them and they that clarified those were business hours. Liberty Plumbing, Heating & Air Co... read more
I called Home Shield and told them I had a gas leak. They told me they assigned it to Water Control Plumbing and who I could contact. The service by the contractor was excellent and everything has been wonderful since they came out.
We bought this house and our Realtor recommended that we had Home Shield. We went with that and we were so thankful because our oven went out shortly after we moved in. Come to find out, it was a wiring problem with the harness from probably when they installed it years ago. But the oven looked like no one had ever used it. We talked to the previous owners and they said that they didn't bake, but they grilled a lot with it. That was a surprise to us, so that went out. It was just that the submitted claim was for the microwav... read more
American Home Shield has been out on two appliances. The latest one was a microwave. The door wouldn't close and they came out promptly and fixed it the same day. They did great. However, I had an issue before my microwave and it was not a good experience at all. It was before the Coronavirus, so that didn't factor into the delays. My oven wasn't working properly. I already knew that the parts were not available anymore because I googled it and looked at a few things. It was an older oven and the plant in Japan had been dest... read more
A co-worker told me about American Home Shield and I'm really thankful for their service. My air conditioner died and I called them. Their rep was wonderful and submitting the claim was easy. They got me on the list with the local air conditioning service that they work with. The contractor I got wasn't a big talker but that was okay. I tried not to bug him. My air conditioner is great. I wish that it could have been done quicker but I understand they are really busy in the summer. I've been trying to get my mom to sign up f... read more
Fleshers Refrigeration was great. They were able to give me an appointment the best day and when the technicians came out, they told my wife what was up with the issue on the AC and they fixed it. It was a bad capacitor and they replaced it right there on the spot. So, they did a good job. They were professional. This is our peak summer, so we're looking at triple-digit weather here, which was why it probably went. But it’s working fine and it hasn’t gone out.There's another claim that I have which has to do with the stove. ... read more
The element of the stove was burnt out and we couldn't get the element in so we called American Home Shield. The guy from Keepin It Cool came out and fixed the stove. I also had a claim with the dryer with them and they came out six times for that. I told them I needed a new one, but they kept putting new parts in, so it's still clicking and clicking. I called AHS and told them not to call the same people but they kept sending the same ones out. However, AHS doesn't charge us the $75 every time they come. We've had AHS for a... read more
My pump wasn't working properly. I filed a claim with Home Shield online. Summer Breeze then came out and the tech was good. My pool works now.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,083 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.