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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Metropolitan Heating and Air came out three days after I filed the claim. I was impressed that they got here that quickly. They diagnosed the AC and fixed it in about 15 minutes. They had the starter part with them, it's like a solenoid that turns a fan on. It was luckily something pretty simple. It's the first time I've used AHS and it seemed to work pretty well this time. So far, I'm happy with them. I have another issue that I'm gonna have to take care of with an electrician.
Submitting a claim to AHS was easy. It was just a phone call. They made an appointment and that was it. My claim with AHS where GE Appliances came out went very well. I was very happy with the outcome. There was a leak. It was a really old refrigerator. The contractor was really quick and he told me he fixed the problem and it was all done. When I had a claim with the faucet, they replaced the faucet with a basic faucet, which is fine with what I got. It’s great. It works fine. But they should also have an option, like if I ... read more
I had two different claims go in. I did them via the internet and it's easy. I like it. One of the claims was for a garden hose and Sirius came out for it. It was an easy fix and it makes my peace of mind much better. I’m very happy. Also, I had been with American Home Shield previously and now I've had them for a year.
I have Home Shield on a rental house and so far, so good. When the air conditioning went out and there was no cooling, Redeemed Heating & Cooling came out. I didn't deal with them directly, but I know that the technician was able to repair it the same day. In fact, he was early and finished before he was due to be there, so it worked out great. I have also not heard back from the tenants, so I assume it’s still working well.
My Georgia Plumber was out here last week because the overflow drain of our air conditioner unit in our attic wasn't draining, and it was causing leaks into our master bedroom. When the air conditioning company came and looked at it, they said, "Well, we need a plumber to come out. It's a plumbing issue." It was the PVC pipe - the overflow drain that runs outside the house. They recommended My Georgia Plumber to come out and fix the problem, which they did. They found 50 feet of blockage in the drain pipe. The tech brought t... read more
The contractor was professional. When I reported this issue with the AC, they came out to my house for a total of four times because they had to put in freon and do diagnostics. When the second guy came, he took the coil away. I waited for days without hearing anything. I had to call them and ask what was going on. That was when they told me. The communication was a little lacking but in the end, it turned out to be okay. Where the service is concerned, it was fine. In general, they were responsive. They fixed the job in Jan... read more
The compressor was burnt out. I sent in a claim and everything went fine. The tech kept his word. He arrived on time. He did a great job. He left. So far, everything is working out fine. I'm satisfied.
We're still having the issue. We didn't really feel comfortable so we ended up having to get a second opinion. The next people that are coming out is Fox. The guy at Fox said it could not be what Frog said. Fox is supposed to be out here some time Friday. Frog said because our AC is making a whistling sound it was the coils. But the funny thing is the guy never even opened up the system. If you don't open up the system, how are you supposed to know it’s the coils? We explained it to the guy from Fox and he said there's no wa... read more
The right burner on my stovetop was not working. It was a ceramic stovetop, and we had to order a piece and the guy from Morningstar Repair Service got it in promptly. He's very good and nice. Now, I have a burner that actually works. I go online when submitting claims to American Home Shield. I like their website. I tell others that AHS is good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,083 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.