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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a dishwasher and a microwave that didn't have any power anymore. When Blue Collar Appliance Repair came out, they fixed the dishwasher but they couldn't fix the microwave. We had to wait for parts again. The first time, it took forever for them to get the parts. The second time, the parts were quicker and they came and fixed it finally. The claim process was quick, but every time I called the Blue Collar people that I worked with, they were like, “We're just waiting on parts. We're waiting on American Home Shield.”
I filled out a request online on a weekend and I got an email to let me know the contractor was coming. We had a pipe that was leaking and when Aaron's Plumbing came, they let me know exactly what was going on. They were very professional and informative. The repair was a huge help as well. If you have a pipe that's dripping, not only are you trying to catch the water, but it also limits what you can use water-wise. The pipe was connected to a downstairs bathroom and we avoided using that whole area.
The AC wasn't blowing cold air. I always have it set at 72 and it was 81 in my house. I turned the unit off and turned all the fans in my house on. But when I got back, it was 84. It was an average of 84 degrees in the house the whole week. It took Honesty Mechanical a while to come out and they said it's because with everything that's going on, they're shorthanded but they're not getting any less calls. The guy explained exactly what was wrong and showed me a picture of it. He was very good, forthcoming and professional. He... read more
Being with American Home Shield, I like not having to look for various repair persons. When our AC was not cooling, they had ATR Heating come out and they were okay. Their tech replaced or reconnected a wire that was loose.
The associate was professional, helpful and very friendly. The turn around time for approval was timely and accurate. The companies associated with the Home Shield have been wonderful and professional. This is the best investment we have made for our homes.
Other companies just came then they never explained to me what happened. I have to ask, “What is the problem? What is the thing?” And then, sometimes they are not punctual. They said, “I’ll come this and this time,” then they would always come late. That’s annoying. Also, they don't call. I need to call them. On the other hand, Amit, AAA's tech, was great. He was punctual. Also, I like the way he explained. He explained everything like what the problem was and how he would fix it. Even though he said he would order parts, he... read more
I'm fairly new member. Was impressed with Metropolitan's service. Believe my "problem" was solved by "Nas" who moved a duct so more a/c would come into one of my two bedrooms which has always remained hotter than other bedroom and living room.
Watersafe Plumbing came out for our claim. They were fine. The only thing was that lack of communication the second time when they ordered the part. We scheduled an appointment for a follow-up but they never called to let me know that the part had not arrived. But after that, everything was good. The hot and cold water dispenser was not working. They installed the part. Everything turned out fine. I'm happy. American Home Shield is great. I'm very happy with them too. I’m super satisfied. I feel that anything that I need, I ... read more
We had a plumbing issue and The Lindsay Company came out. They tried to keep their social distancing from myself, as well as both plumbers came in with masks on. They were quick and efficient, fixed the issue, and I haven't had another issue since.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,083 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.