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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service came right away and while the part i needed was not quickly available the company was able to fix my air conditioning unit within a reasonable timeframe
Business response:
Hi R. Lozano, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Outstanding service! The Contractor was very knowledgeable of what he was doing. Explained the job with clarity. Easy to understand and follow. I was very satisfied with the service that was provided and would recommend American Home Shield to my friends.
Applying for the service is very easy. And the technician is sent the next day. However, the technicians are too slow. After they make an estimate, there is no news. I think you have to meet the techs well. It took five weeks to fix the air conditioner in Texas in the middle of the summer. I couldn't stay at home during the day, and it was so hot every night that I couldn't sleep, so I could cut my electricity bill by 1/3. Plumbing took 6 weeks. Only 2 of the 4 faucets could be fixed. I fixed the microwave and dishwasher. It... read more
Ease of making a claim and the coverage.
Business response:
Hi Mark, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Very professional ! On time and efficient !
Business response:
Hi LB, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Quick response and the problem was fixed.
Business response:
Hi Deborah, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The price is right for the amount of items they cover. I've used them several times for big items washer, dryer and furnace. All of these would have cost a fortune. The vendors that American Home Shield uses are dependable and knowledgeable.
Business response:
Hi Katherine. Thank you for your positive feedback. It is so great to know you are finding the value in your home warranty coverage. We look forward to taking care of your next repair need. Thank you for trusting AHS.
It is a good company. However, sometimes they don’t cover repairs that I would consider to be included in the coverage
American home shield has always done what they say they're going to do they have helped me every time I've needed them the price is a good price to have peace of mind and knowing if something goes wrong you will be taken care of I have had some technicians come out that I did not agree with and when I did I spoke with American home shield about that they resolve the problem by understanding what the problem was and help me fix itSo even if you have a problem they will work with you and help you resolve the issue I like that
Business response:
Hi Bill, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 95,915 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.