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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The water for my toilet wouldn't stop running. I called American Home Shield and made a claim through one of their reps. The rep gave me a timeline when to expect their contractor. A Water Solution came and fixed my toilet. They provided good service and things have been working perfectly since they came. AHS's contractor did their job. The claim went successfully.
My sister-in-law has American Home Shield and she was telling me something went out in her house. American Home Shield's contractor came out and checked it out but they couldn't get it to work. American Home Shield bought her an oven. I thought that was so nice and I needed that. I signed up with them too. Then our refrigerator stopped working correctly. We had to constantly unplug it and plug it back up for it to work. The contractor came out and they thought they had fixed it. It worked for about a month then it started do... read more
I called Hospitality Heating and Air Conditioning in on the 21st of last month and they came out and replaced the fan. It worked for a little while then it went out again. I called it back in to let them know that I was hearing it turning on, but there was no air blowing out. When I called back, American Home Shield did a recall but it was a different company who said that they voided the warranty if they touched it. They did a diagnostic and turned it in, but they said that they weren’t the original company that did the tic... read more
My air conditioning system was not working. My wife called AHS, made a service request, and paid some money. Then, Comfort Pros came out and they did a good job. The technician was very friendly and he explained everything correctly. Everything is back up and running now and we are happy.
Overall experience was good. Air conditioner compressor motor was bad. First contractor said it was good. Second claim made. Second contractor said bearings were bad and replaced it. Extra expense for second claim.
The pump was making a strange noise, so we put an online request to AHS, which works really well. We got an email saying that they had gotten our request and they had assigned South Tampa Pool and Spa to us. The pool company then called us and told us when they'd be out. They came out the following day, replaced the motor and did an excellent job. They handled it really great. The guy did it right there and he resolved it. Now, it's running perfectly.We’ve been very happy with American Home Shield. We moved down here to Tamp... read more
We bought this property and we just took possession from the previous owner. I went on the website of American Home Shield and put in the job request for a rekey. It was pretty easy to use. I also tried calling on the phone because, initially, I had trouble logging into the website. Something didn't go right with my account set-up when the property closed and they had it on file, but they didn't have an email address. But once I eventually got through to where I could leave a message and have somebody call me back, they got ... read more
I would recommend Upland Pool Supply. I'd like to request them every single time. They were excellent. They got good communication, they showed up on time and explained what was wrong and what they needed to do to fix it. They had really good follow through with everything. I helped coordinate the time and what they needed to do in the time that they were gonna arrive, and everything was right on point. Submitting the claim to American Home Shield was easy. I did it online and then a text message was sent with who the provid... read more
I know it is important to help small business, please keep up that work but verify there great work first.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,083 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.