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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1140,445 reviews
Shawnee D Endsley's profile image
Shawnee D Endsley 
3 years ago

I've spent many hours on the phone waiting to speak to an agent, been without heat and a/c for a couple of weeks and even water for 4 or 5 days. Things constantly get patched and rarely are really replaced. But it has helped us out a few times. 

William Boddie's profile image
William Boddie 
3 years ago

Getting repairs through AHS was easy and fast. 

Business response:

Hi William, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Terri Robertson's profile image
Terri Robertson 
3 years ago

The plumbing company that came out was great 

Business response:

Hi Terri. Thank you for taking time to let us know about your service experience. We are so happy to know you were pleased with the plumber. We can't wait to provide you with great service for your next repair need as well. 

Susie Turner's profile image
Susie Turner 
3 years ago

Fast service after I notified them of my problem, professional electrician and a good monthly price. 

Business response:

Hi Susie. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage. 

Mary Fried's profile image
Mary Fried 
3 years ago

The service techs were knowledgeable and professional. They thoroughly checked the heater and advised it is safe for now. The small crack will eventually get bigger but for now I can continue to use the heater. I appreciate their honesty 

Business response:

Hi Mary, We appreciate your feedback and hope you continue to enjoy American Home Shield! 

Alexander Carter's profile image
Alexander Carter 
3 years ago

It very easy to place service requests. Their may be a disconnect between the AHS and the technicians. Just ensure AHS communicate more closely with the technical team. 

Pamela Wiedenkeller's profile image
Pamela Wiedenkeller 
3 years ago

Fast, repair person was knowledgeable and fixed the problem in relatively short time. Communication was excellent. 

Business response:

Hi Pamela, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Mark E Ferguson's profile image
Mark E Ferguson 
3 years ago

slow when you are waiting on a air-conditioner decision 

Jim Parsons's profile image
Jim Parsons 
3 years ago

Efficient communication and follow through on coverages. Reasonable rates. 

Business response:

Hi Jim,Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 140,445 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.