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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It's been one heck of a couple of weeks for us with leaks in the home. We had three separate issues. The very first one was back in July. The contractor showed up the same day. It was like three hours after I called them. The liquid was pretty substantial inside the wall. I had another company out here that had torn into the wall but they wouldn't touch the plumbing. So then City Plumbing had to come out and replace the PEX pipe inside the wall. So that was good and done.The second issue was in another bathroom across the ho... read more
Good communication, prompt service. The contractor MJS was excellent.
The guy from Sears came and did a thorough examination of what the issue was. He called to double verify that the part was what I needed. He went and picked up the part and came right back, and then showed me the older parts. When he was doing the work, he said that since the appliance was behind the house, he told me he would call me and show me when it was done rather than knocking on the door. I've had other service calls and they've been fine but he was good as well as Sears, which is who I usually use before I got the w... read more
My experience was very good, contacted AHS told them the problem and within minutes I was given the name of the Company I would be dealing with and how to contact them! Technician that was sent was very knowledgeable and did an excellent job!
AHS is a great home warranty company! Service is fantastic. They are taking care of their customers, really well, with the current Covid-19 issues the country is dealing with at this time. I applaud them for doing so!
There was debris caught in the drain plugs and it was leaking water. The molding was MDF so it absorbed the wood. It expanded and buckled. Appliance & Refrigeration was amazing. The reps were very professional, knowledgeable and respectful. They got the issue diagnosed within minutes and repaired it. They were done within 40 minutes. My central vacuum system is not working so they're gonna come out again. At first, I submitted my claims to American Home Shield over the phone and then, they educated me to do it online, which ... read more
The contractor came out for the HVAC. It wasn't blowing cool air. He went up into the attic and readjusted the way the unit was operating. He went around to certain zones, corrected the vents, and verified it and checked it with us. Everything worked good. He did a good job and I'm completely satisfied.
A drain was stopped up. It would back up from the laundry room to the same place that the kitchen drained into. When draining the washer, the water would back up in the sink in the kitchen. I needed to get that out and Draingo came out here. They were very professional and very courteous. They did a great job and the timing was great. I have no complaints whatsoever, either from American Home Shield or from the plumbers. Home Shield did an outstanding job just the way they did it.
I just bought my house and Home Shield was included in the closing gift. My recent claim for my AC went pretty good. The JMRS tech showed up when he said he would, then he figured the issue out fairly fast. It wasn’t major so he took care of it and got it running. It was a hot day. Everything worked out good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,085 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.