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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,919 reviews
Richard Rivoira's profile image
Richard Rivoira 
3 years ago

Very responsive to my requests and needs. Quick and efficient resolution to my issues. I am extremely satisfied with their service. 

Business response:

Hi Richard. We are so excited to know you are pleased with the service and coverage from your home warranty. We want you to know you can count AHS when you need us. Thank you for being our valued home warranty member. 

Cathy Bory's profile image
Cathy Bory 
3 years ago

They responded quickly and were very professional 

Business response:

Hi Cathy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Paul & Patricia Christman's profile image
Paul & Patricia Christman 
3 years ago

We’ve been with AHS G’morning a year. So far we are very pleased. The company’s they have sent out are knowledgeable and always on time. They have taken care of the issue right away and to our satisfaction. 

Business response:

Hi Paul & Patricia, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Robert Smalley's profile image
Robert Smalley 
3 years ago

Last week a plumber did a good repair and on a bathroom shower faucet. He had to cut a hole in the wall to get to a pipe. The hole is still there. American home shield said they were going to send a person to patch the drywall. We haven't seen or heard from any repair person yet. HELP. 

SAABIRAH's profile image
3 years ago

Their clients take way too long to fix things. It seems like they start at the top of the alphabet to pick a repair company. Change things up AHS! Pick other companies from the middle or bottom of the list. Some of the companies at the top of the list aren't that good. 

Megan's profile image
3 years ago

The ease of use of ordering a service. The professionals contact was quick. 

Business response:

Hi Megan. It is so wonderful that you have been able to request service with ease. We can't wait to provide you with excellent service for your next repair need as well. 

Keri Dolan's profile image
Keri Dolan 
3 years ago

I obtained a policy with American Home Shield almost a year ago. I have friends and family that have policies and they rave about them! My AC went out the only thing it needed was coolant which is the only thing that’s not covered. My husband hasn’t worked in well over a year. I obtaind this policy so that in the event anything did happen we would be covered and we weren’t. I still have the policy. I pray to have better experiences in the future if/when need be. 

David's profile image
3 years ago

Fast efficient service. It's were covered and if not fixed they were replaced. 

Business response:

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Wanda Morrison's profile image
Wanda Morrison 
3 years ago

Prompt,courteous and fixes the problem first trip and are very good to explain what the problem was and what they did to fix it 

Business response:

Hi Wanda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,919 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.