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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sunbelt Electric came out within a reasonable amount of time for our dishwasher claim. They did a really good job and we were satisfied with it. Everything has been excellent. The repair kept our dishwasher going. I would hire them again and I would buy another policy from American Home Shield.
My experience with American Home Shield has been very good. The professionalism and work have been very well done. The only issue I've had is sometimes when I make the request over the phone, the order doesn't get transmitted correctly. So for example, I had a couple of toilets that weren't flushing properly. When it was given to the vendor, they said, "The work order only says one. So you have to call back to get it adjusted before the person comes." So I ended up having to spend half an hour with the hold times, and I unde... read more
The refrigerator was not producing the ice. I called Home Shield and the next day, they told me that someone was coming out. East Coast United came in and assessed what was going on. They showed me that there were some pieces that were clogged and they showed me how I need to make sure to adjust it. They were able to take care of the issue and I haven't had any problems with the refrigerator since. I am very pleased with AHS so far. The technicians are well-prepared, very knowledgeable, and make sure that we had our mask on.
I bought a house, and American Home Shield was recommended by my Realtor. I got an email about changing my locks. And so, having just moved in, I said, “Yes, I want my locks changed.” I don't want the old people having keys. So, I did it. I called American Home Shield and they sent Ron's Locksmith. They told me the day the tech would show up. They ended up having him call me to schedule, and it was within a short period of time. He was great. He was in and out. I showed him where my locks were. I left him alone, and 45 minut... read more
Everything was excellent with Main Line Services. Those guys were really professional, very quick to identify the problem and fixed the problem right there. They already had the parts with them. In one of the condensers outside, there is a battery that was out of order. They replaced that and everything started to work fine. I was extremely happy with them. So far, American Home Shield has been able to help us in the right time. They have provided very good service. Putting in a claim was also easy. The professionals were se... read more
My air conditioner started blowing hot air then the fan outside seized up. I went to the AHS website to create a service request and the site was fine. I signed in and put in whatever the problem was then I got a text message back that said who the contractor was going to be. It was A & R Complete Service. When I got the one I got the message, I called but they had just closed so they came out the next day. The tech was fine and he was friendly. This was the first time I used American Home Shield and it was fine.
Circa Mechanical came out the first time for our plumbing leak. The plumber said that they did not find a leak. He cut a hole and looked, “I didn’t see anything.” But then when the restoration company came out, they said that there was a leak behind the commode. So they sent their own plumber to repair it. But when they finished, I went back a couple of days later, it looked like it was still leaking.I was trying to get the plumbing company, Circa, to come back out and look at it again. But the second time the contractors ca... read more
The process was pretty easy. I filed the claim with Home Shield online and the locksmith contacted me. We set up a time, he then came and did everything I asked him to. It was quick.
The contractor was great. He was very nice. He knew immediately what was wrong. It was the control module board and it had to be replaced since they did not make my part anymore. It was kinda hard to get through to the replacement department but with the circumstances, that's understandable. I emailed the receipt on July 30th but I haven't got the reimbursement yet. But I've already recommended American Home Shield to a friend and she's signed up with them.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.