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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was having problems with my electricals for the outside on the porch areas. The sockets weren't working properly. My husband went online to AHS and submitted a claim. AHS sent a message and said that I should hear from the contractor soon. Then the contractor contacted us. He was very courteous and was a really nice guy. He checked different things because he said it was working, but he needed to tighten it up, like it had a short in it. It's been fine since he came out. This repair helped a lot. Because when I'm working o... read more
The icemaker in the refrigerator wasn't working and the timer on the dryer stopped working. I called AHS and Jim's Appliance of Inman came out. My wife was here when the tech came and she was satisfied and pleased. The contractor made two trips out because they had to diagnose what the issue was and then come back and repair it. The dryer and the icemaker now work.We've had three or four claims over the time and AHS has always gotten to it and it's been fine. The only complaint I would have is that somewhere in their literat... read more
Our air conditioner was not working. It happened on a Saturday and we slept two nights without air. AHS said it was 24-hour service and we assumed the technician would come, but they did not. The technician didn't come until Monday but they got it fixed the first time. We have had problems with American Home Shield before but this time, it worked out okay. We'd recommend it.
I had AHS years ago and we couldn't afford it anymore ‘cause it got so expensive. When I started, the whole house only cost me $39 for the appliances and it also covered the air conditioning. But it went up so much that we couldn't afford it so we stopped it. We also ended up getting new appliances so I didn't feel that I needed the warranty. But now that we had bought more new appliances about three years ago and their warranty is just about up, I thought of buying the whole house program again. I looked at different places... read more
American Home Shield sent Frog Pro Services for our AC. The tech was really friendly and knew exactly what to do. He and my husband were talking about sports. He was very talkative and easy going. He was a nice guy. I've used American Home Shield a few times, and the only thing I don’t like about them is paying the $75 when somebody comes out. I had ABC before and we didn't have to do that. So I don't really understand why are we paying the $75 when somebody comes out when we're paying every month. Also, the monthly rate wit... read more
My sister has American Home Shield and she recommended that to me. I called them to submit a claim. They sent Ace's Garage Door Repair & Installation. Everything was okay and they fixed the issue the first try.
So glad I have this warranty. They are fast, efficient, affordable and cover EVERYTHING. I will always stay with them.
The website of American Home Shield was easy to use. I reached out to them once I got a number on their contact information on the website. I called 'cause of the AC. It's summer. The contractors that came were okay and really quick. They were responsive. I thought they should've done it in the first round, not three times, but they were good. The first time, they worked on both units, and then the one downstairs kept on having issues. They replaced the same piece twice. The first time, we had a little computer on the outsid... read more
The contractors came out for my AC. They explained to me what the issue was and they repaired it. They told me what I could probably do in the future to prevent it from reoccurring. The communication was perfect. They gave me a heads up this person would be calling when he was about 30 minutes out. It was flawless. I've only had two claims with American Home Shield and thus far, they've been perfect. Submitting claims online was easier than calling because I just filled it out and they said I'd get a call. But both ways were... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,453 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.