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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My claim with AHS for my AC unit went very smoothly. The customer service was good and everybody from there wanted to fix my problem. The gentleman they sent from Lee's Heating and Air was knowledgeable. He diagnosed the problem, fixed it and left in an hour. This was a much better experience than what I had when I had a warranty on another house through them. I'm very pleased.
Les Plumbing did a wonderful job. The tech was a good plumber. He fixed the problem and did a good job. He wore a mask coming in and going out. He had to get a new toilet. It works now really good. We're happy with Home Shield. I've gotten them other clients. My mother-in-law has them. Some friends of ours in California got a house and I gave them Home Shield and their number. Some other friends here in town are using them. I'm happy with everything.
We just bought our first home, and having a home warranty with American Home Shield gave us confidence in the process. We just had our first electrical issue, and American Home Shield made the resolution of the problem so Easy! A quick call and a contractor was immediately in touch.
We have the warranty through American Home Shield. Recently, Houston Air Comfort came out for a coil issue. The guy messed with some stuff and he said, “Hey, if it's not working, we'll come back but it's more likely a coil.” Instead of replacing the coil in the beginning, he tried something else. Then he came back and they said, “We’re gonna have to replace the coil.” Now we're waiting for them to do that. I've worked with other home warranty providers before and they were terrible. American Home Shield responded and did som... read more
Lake Area came out to work on appliances, and they came a couple of times because they had to order parts. They worked on my refrigerator, icemaker, washer and dishwasher. I called American Home Shield initially, and I set the claim up with them first. Then AHS set it up with Lake Area. The AHS reps that I spoke to were very helpful. They gave me an expectation on when to expect the call from Lake Area to set up the appointment. The guy from Lake Area was personable. He seemed to be skilled and knowledgeable, and he told us ... read more
We had an incident in our home, so we had to take care of it. I needed a rekey and Arizona Sunrise Lock & Key did really well. I got a call the same day, and I made an appointment for the following day to get everything done. I usually do everything online. Normally, it's all done rather quickly and I don't have to contact American Home Shield unless necessary. I had two contractors come out this past month. One was for an appliance and one was the rekey, and I have to always remind the contractors to wear their masks or tak... read more
My husband works for an AC company and he thought there was some oil leaking, but it was something else. But the guy from Cool Works Heating & Cooling explained everything to my husband and he did his job. There's really nothing wrong with the air conditioner. It was fine. I'm completely satisfied with American Home Shield. I've had a couple friends that signed up with them, too.
Fast response to assign a contractor to the case to fix our home A/C!
Our hot water tank was leaking. J&M HCP Inc. came out and replaced it. I was quite happy and satisfied. It's just that I'm getting a bill from AHS for some reason when I already paid for the service fee to have someone come out. Overall, AHS is a hit and miss. Sometimes, they are helpful and other times, they're not.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,085 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.