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American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are Professional and courteous. The Coverage is very good.
Business response:
Hi Walter. We are delighted to hear that you are enjoying your coverage. We can't wait to take care of your next repair need with the same level of service
It is very easy to file a claim and schedule service. The contractors they use are top notch. The only reason for not giving them 5 stars is that the amount they will authorize for replacement of a major appliance (ex. Furnace, AC) is only sufficient to cover an entry level product.
Washer took two visits by sears and one by a plumber , 1( 80.00) fee plus 275 for replacements of pipes and hoses. Sears person said it was a plumbing issue, plumber said it was a washer issue. I was confused. Sears came out a second time and still stated that he saw nothing wrong.
Filed a claim and they were 100% on spot!
Business response:
Hi Oretha. It is so wonderful that your repair need was taken care of with ease. We can't wait to provide you with excellent service for your next repair. Thank you for choosing AHS.
They have helped getting us good service techs
Business response:
Hi Jennifer. Thank you for taking time to let us know you have been pleased with the service techs. We want you to know you can count on AHS when you need us. We look forward to working with you again.
Technician was professional, and extremely knowledgeable to repair the issue.
Business response:
Hi Priscilla. It is so great to hear about your experience. We are so happy that you have been pleased witht he service you are receiving. We look forward to taking the hassle out of your next repair need as well.
Pretty Quick response know it will get handled and taken care of
Business response:
Hi Connie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
The installer did it;s job well. I still have to pay $2600 plus out ot pocket. Its not the installer's fault. Just not covered on the policy. Tough luck.
Business response:
Hi Frank, We appreciate your feedback and hope you continue to enjoy the coverage American Home Shield provides!
The customer service they provide is always excellent.
Business response:
Hi Tammy. Thank you for taking time to rate your customer service experience. We are so happy to hear that you received excellent customer service and will do our best to continue to provide you with this same experience for your future warranty needs.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,445 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.