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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,919 reviews
Taryn Ferran's profile image
Taryn Ferran 
3 years ago

I had a very good experience when I did the Re-key. Nice guy, helpful. Positive experience. 

Business response:

Hi Taryn, We appreciate your feedback and hope you continue to enjoy AHS and the exceptional customer service that we provide! 

Leslie Colburn's profile image
Leslie Colburn 
3 years ago

Successful repairs. Quick service and professionalism handling of repairs 

Business response:

Hi Leslie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Robert Norris's profile image
Robert Norris 
3 years ago

overall good but too many exclusions on warranty coverage for ac systems 

James Ross's profile image
James Ross 
3 years ago

Awesome! Quick response and they took care of things very fast. We are really happy with your service. 

Business response:

Hi James, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Rosalind's profile image
3 years ago

My A/C stopped working during the hot summer months, and my garbage disposal, also stopped working 2 weeks after the A/C stopped working! Both problems were repaired in a timely manner. 

Business response:

Hi Rosalind. Thank you for letting us know the issues were resolved quickly and to your satisfaction. We look forward to taking the hassle and worry out of your next repair need as well. 

KATHY's profile image
3 years ago

The response to my problem, was great! Definitely recommend to homeowners that have older houses. You just never know when something is going to break. 

Business response:

Hi Kathy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Mark Highley's profile image
Mark Highley 
3 years ago

Our air conditioner quit. It was 114% It was fixed within 36 hours 

Business response:

Hi Mark. This is so great to hear. We know how important it is to have your air working especially with extreme temperatures. We can't wait to provide your with great service for your next repair need as well. Please continue to let us know how we are doing. 

Douglas L Jaykins's profile image
Douglas L Jaykins 
3 years ago

It was painless and easy! We saved thousands of dollars thanks to American Home Shield. 

Business response:

Hi Douglas. Thank you for your feedback. We are very happy to hear that you have been pleased with the coverage we offer. Please continue to let us know how we are doing. Thank you for choosing AHS. 

Zenaida's profile image
3 years ago

They took care of my refrigerator when I needed done and the took care of my central air and heater would highly recommend them 

Business response:

Hi Zenaida. Thank you for taking time to write a review. It's really good to know your repairs were taken care of so effectively. We hope you continue to use and enjoy your home warranty coverage. Please continue to let us know how we are doing. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,919 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.