This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Its nice to only pay the service fee and not all the other costs when something breaks.
Business response:
Hi Barbara. Thank you for your positive review. We are so glad to know you are finding the value in your home warranty coverage. Thank you for trusting AHS.
The process of filing a claim is easy and hassle free:)
Business response:
Hi Dorothee. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.
I have had AHS for many, many years for all my homes and it has been there thru every problem that I have ever had. It is the only company that I need and would recommend.
Business response:
Hi Karen. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the coverage we provide. We look forward to being your home warrany company for many more years to come. Thank you for trusting American Home Shield.
The tech was very knowledgeable and solved the problem
Business response:
Hi Linda, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!
Fast service and quick resolutions. Excellent Service People.
Business response:
Hi Francie, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Mixed reviews on the company. We have submitted several request with the company and the online process makes it easy but it becomes difficult when you have to speak to someone on the phone This week we spent over an hour an hold waiting for an answer regarding an open request and we never did get a full answer. The companies AHS sends out to homes are also mixed, some are good and others we would never invite back to our home.
Prompt fix. The local electrician was very professional, resolved the problem.
Business response:
Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Fast customer service; polite and professional. My AC broke, service was quickly dispatched and unit was repaired within 36 hours. One draw back is that labor and parts warranty are just 30 days!! My Ice Maker broke twice in 7 weeks and had to pay twice for service and parts had to be replaced again! Parts and service should be warranted for 90 days . Still, peace of mind knowing you are protected, and live customer service answering the phone.
Business response:
Hi Steve, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Easy to use app for requesting a service call
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.1 star rating with 140,445 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.