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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast response to assign a contractor to the case to fix our home A/C!
Our hot water tank was leaking. J&M HCP Inc. came out and replaced it. I was quite happy and satisfied. It's just that I'm getting a bill from AHS for some reason when I already paid for the service fee to have someone come out. Overall, AHS is a hit and miss. Sometimes, they are helpful and other times, they're not.
My wife and I used to flip houses years ago. We've had several houses with home warranties on them. It would come free with the house because the listing agent had them and when it expired, we were just done with them. American Home Shield is the only one that I've continued. They've been responsive, they're easy to use, and they work things real quickly. They're a good enough value that I keep it, even though I'm paying for it. Submitting claims is a pretty easy process. The only problem I had was trying to double up and ge... read more
The dryer wasn't working so we called American Home Shield and within 24 hours, everything was solved. I'm extremely happy for that. The technician from DMV did a great job. He came on time, fixed the appliance and left. He was very polite to my wife and he was extremely nice. This was my first claim with AHS and it went smoothly.
The dryer stopped working. The belt and a pulley was gone. A Go Home Appliance took good care of us and provided very good service. The technician had to order the belt. He wasn’t sure about it but it had cracks in it. He changed the pulley and then, he changed the belt. He fixed everything and the dryer is working great.
I had an A/C issue, called to get it serviced. The AHS rep on the phone was courteous and professional, submitted the work order promptly. The service provider called, came out and corrected the issue well within the time frame allotted. I appreciate the issue being handled so quickly.
I love American Home Shield. They cover a lot of stuff and provide timely service. Everything that can be great about a warranty is great. If they fixed something one time and it tore up in two days, they would fix again. Cost is good as well. When Georgia Boy Electric came out, they got there when they said they would and they fixed the problem. There was clear communication too. The electrician said some wire got crossed up in the ceiling fan and he had to uncross it and it worked.
Home Shield has been really good. They're efficient. Also, professional people come over. We just had the ovens fixed. The contractor came over in a couple of days and fixed everything. I had to have the ovens calibrated. And then, the lights were out so the guy helped me change the lights. He was fast, knew what to do, and did it. I'm glad I have Home Shield's service.
The air conditioner was not cooling off. There was a leak on the tube outside and the tech fixed it. He also put a little Freon on it. Everything went fine. It's working like it's working before. I never had any problem with all the technicians that AHS sent to me. They were all awesome. I'm a happy customer.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,093 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.