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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.895,933 reviews
Barbara Fagnano's profile image
Barbara Fagnano 
3 years ago

Unfortunately, I had some plumbing problems. I found working with your company to be very easy and efficient. 

Business response:

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide! 

Rekni McGuire's profile image
Rekni McGuire 
3 years ago

Recent water heater failure, taken care of by competent plummer and quickly resolved by AHS. 

Business response:

Hi Rekni, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Dana's profile image
3 years ago

Good experience. Very professional. Quickly able to resolve issue 

Business response:

Hi Dana, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide professional service and a quick resolution to all of your home warranty needs. 

Susan Brown's profile image
Susan Brown 
3 years ago

They are almost impossible to reach in person. But they do provide the services I need. 

Virginia Garner's profile image
Virginia Garner 
3 years ago

To date, the contractors were professional, skilled, courteous and timely. 

Business response:

Hi Virginia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Howard Stumpf's profile image
Howard Stumpf 
3 years ago

We had a problem with our dishwasher. We hired a company to come and repair it. The Service person who came to fix the dishwasher told us that, "These things are made to become obsolete". He told us there was nothing he could do to fix it and left. A couple of weeks later, we started getting a large lump in our woof floor in the kitchen. I decided to get American Home Shield to come and check it out. We knew we had a problem. The American Home Shield technician told us it was a $25.00 part and he could fix it. He stated that... read more

Business response:

Hi Howard. We appreciate your time in reviewing your experience with AHS. We want you to know you can trust in the coverage we provide. It's great to hear you have not had any problems with getting your repair needs met. We look forward to taking care of your next repair as well. 

Carnita Edwards's profile image
Carnita Edwards 
3 years ago

Around the house you may need major things fixed around the house and American Home Shield the company fore job. I have needed a few things fixed maybe even fully replaced and they did just that. Replaced my furnace and just recently my washing machine both brand new so for that I am very grateful to have them. Thank American Home Shield 

Business response:

Hi Carnita. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer. 

Carol Morris's profile image
Carol Morris 
3 years ago

Too expensive monthly and then still have to pay $75 for repair company to come. I had a water heater they won't cover. Also only covered $10 a pound for ferrion. 

Enocras Williams's profile image
Enocras Williams 
3 years ago

Efficient good choice for me and that's that. 

Business response:

Hi Enocras, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 95,933 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.