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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.970,453 reviews
Beverly's profile image
4 years ago

Jensen Mechanical installed the air conditioner and a part of the duct work. They were very professional. It took them an hour and I was very satisfied. American Home Shield is good. They are timely and work within my schedule. Their claims process is very professional too. 

Jill B.'s profile image
4 years ago

Great experience with a skilled technician to address my garbage disposals problems. Prompt, polite and knowledgeable. Assessed the situation quickly and completed work professionally. 

Randy's profile image
4 years ago

The air conditioning at my rental property wasn't working and it was blowing hot air. I filed a claim on Home Shield's website and they gave me two days for Austin Heating and Air to come out. The contractor did a good job. 

Gloria's profile image
4 years ago

I called in a claim for my refrigerator to American Home Shield and their prompt gave me a contractor called One Choice. That company never called me even though I called them. I called AHS again and told their rep that they should get me someone. They sent Green's Appliances to handle my claim. The first tech who came didn't have the part needed so he sent another person and they fixed my issue. The problem was the control switch. Since then, my refrigerator has been fine. I also hired Green's to clean off my dryer. So far,... read more

Tonya A.'s profile image
4 years ago

I had another amazing experience. I made the service request and received a phone call within minutes from the company that was assigned to me. They worked withnme due to the urgency and had someone come out and fix my a/c unit the same day!! Overall great experience!! 

Paul B.'s profile image
4 years ago

No problems been using AHS for 30 years . They always send a well trained tech. 

Joseph's profile image
4 years ago

We moved into our house last September and we bought American Home Shield before we moved in because we weren't sure of everything in the house. We have used them a few different times and the claims went right through. Somebody is out in a day or two. Something with the condenser outside and the motor which spun the fan died. American Home Shield had OSA Heating & Cooling come out. They replaced the part and everything has been okay so far.We're gonna renew with American Home Shield next month. I do everything with them onl... read more

Glenn's profile image
4 years ago

My AC wasn't even blowing but it stayed on all the time. The technician came out and he found out that the capacitor was broken. He replaced it and repaired my AC. He did a good job. I appreciate American Home Shield getting that company out. They were good and very professional. 

Wilbert's profile image
4 years ago

My recent claim experience with American Home Shield regarding my pool pump went perfectly. It was easy and people came right on out. The contract was good. The contractors called me before they came out and when they came out there was good customer service. The contractor checked it to make sure it was where it was. Then he ordered the part that was needed. It fell on a Friday, so he came back there Monday and finished it. Everything's running well since the repair. I will recommend American Home Shield. They have excellen... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 70,453 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.