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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The contractors that came for our AC unit were great. They were on time. The guy was not wearing a mask though when he came to the door, and that bothered me a little bit. But he had the part that he needed on the truck, fixed it and was gone in 20 minutes. I was perfectly happy with what he did, and he offered me the part if I needed it, and it was like, "No, please." Sure looked like a little-used can. But he was very polite and very nice. So far, our experience with AHS has been great. The contractor was there that aftern... read more
We used to have Sears but they just kept up and up in price. Soon, I could buy a new item for what I was paying them but that was when I was working at the firehouse. I'm retired now, so I said I didn't need them. I started looking around then I decided that maybe I needed a home warranty and I signed up with AHS. So far, the contractors that they sent out have been excellent. Recently, there was an issue with our refrigerator on the outside. You can get water or ice by putting your glass up there, but something happened to ... read more
My water heater claim was handled beautifully. It appeared that it was leaking but I didn't really know so I let it go for a while and when it was obvious there was some water coming from someplace, I placed a service request with Home Shield. A gentleman from A&G came out and he was very cordial and professional. He indicated he thought it might be that little piece on the top and he changed it. I waited a couple of days because I wanted to make sure there was no water coming from any place and it eventually dried. I had pu... read more
The icemaker stopped making ice in the fridge. That was my first claim and it was pretty easy to do everything online. I submitted the order, and within two or three days, Home Buddy Appliance Repair was there. The tech fixed it right there and then. Home Shield's process is working.
The people that I bought the house from had their warranty through American Home Shield. I was researching a home warranty company before I knew I had one and so I'll just keep them since they're paid for for the year. I ended up needing it because I freaked out when the light thing happened. The guy from Jaeger Electric came out and confirmed what was wrong. He fixed it and left. He was wearing his mask and that was very much a good thing. It was quick, painless, and fantastic. I like how quickly it was responded to. I also... read more
Something burned out in the microwave and the contractor needed to replace the circuit board. Then, when I ran the icemaker, some of the parts fell into the ice into my cup. It was broken and they just replaced the whole little box that the ice falls out of. Express Appliance ordered parts when they came out. They said it was supposed to be delivered to my house, so I was not to open the box. I waited for two weeks but I hadn't heard anything. I called American Home Shield and it took me 45 minutes to an hour to get through ... read more
I saw the washer and there was a pipe connected to the wall. So, I found a lot of rust from out of the wall. The guy who came over told American Home Shield that there was no leakage. But obviously if we have rust on the pipe, then there would be some leakage. So, I didn't trust him. I called AHS and ask them to send the other company.AM PM was very professional. They not only found the leakage one place but they found even further problems, which were big ones. If they didn't get it fixed on time, I would've had big trouble... read more
I had a rekey done through American Home Shield and it was really fast. The contractor called within a day or two and set up an appointment. So, it went really smoothly. We’ve had American Home Shield since last year when we moved out here to a different home. It was the home warranty that the Realtor had suggested and negotiated as part of the sale of the house. They've been pretty responsive. I had some issues with my refrigerator and they came out really fast and they had the local contractor came out and repaired it. It ... read more
This is our second year with American Home Shield and the service seems to be reasonable. A couple of our outlets weren’t working and Mates Electric showed up when they said would. They did what they were supposed to.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,093 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.