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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The handle of the freezer part of the refrigerator broke. I filed a claim with AHS and Remedy Appliance Service came out. The tech said they couldn't just change the handle and they have to completely replace the door. Everything was fixed in a good and timely order. Right before this, we had some problems with our AC and it took the contractor four or five trips to finally get it working. But on this refrigerator claim, everything went smoothly.
When I pulled out the thing that I turn the water on for the shower, the water got weird. Water was spraying everywhere. I called American Home Shield and they had someone call me within 24 hours. The guy that came out was fantastic. He was the most professional and tidy. He was really nice. I couldn't ask more of him. He started at one day and then came back the next morning. The cartridge was missing so they had to cut a hole because of the way and then it was stuck in there. I bought this house in October. Part of the dea... read more
I first put in the ticket that the fan was making noise. But by that night, after I'd already put the ticket in, it started not cooling. I spoke to Godfather Heating and Air that very next morning. They were gonna try and fit me in that very next day after putting the ticket if there were any cancellations, but there weren't. So, they came out first thing the following morning. It was a quick turnaround. They repaired and we had to pay the difference for the coolant, but then it was good to go. I've had American Home Shield ... read more
We had a great experience. The service people were very friendly, professional, and arrived on time. Our AC unit is ancient but Is still running great. I would definitely recommend using Metropolitan in the future.
The fan went out on the unit outside. I recognized the issue on a Friday afternoon and we put in the call to American Home Shield on a Friday evening. Phil AC came out on Monday, diagnosed it and the repair took place on that Wednesday. They came back with the part and replaced it. The technicians were very good and professional. It was hot but it could have been a lot hotter. We happened to have some rain throughout those five or six days so, the temperature dropped to where we were still able to get some rest at night and ... read more
Wilson HVAC was on time and professional. They cleaned up their mess. They replaced everything. There was a blockage in one of the lines last week and we called them, and they came right back out and fixed it, and walked back out. No questions asked. They stayed six feet apart and they had masks on. They also told us about the upgrade program. They were great. I love American Home Shield. I've had it since I've had this house back in 2004. We recommend them to people all the time. It's a nice safety net. It was a big expense... read more
For an AC claim, American Home Shield had Moore Air out and everything was perfect. They were very good. In one day, our house went to 91 degrees. I really didn't expect them to be able to get out here as soon as they did. I called in the claim on a Thursday night and they got out Friday around 11:30. It was so hot in the house already. The tech fixed the unit that day. He had his parts on the truck. He was very professional and wore a mask. It was really nice.I like American Home Shield. The only thing is we sold a home and... read more
The water heater had quit getting the water hot. A piece on the hot water heater had broken off. Submitting the claim to American Home Shield was great. The experience with the contractors were great, also. The water heater is performing really well now. It was like it was supposed to be. I was very satisfied with the whole process of American Home Shield.
Airtronics came to service the AC. It wasn't cooling properly in a couple of rooms. They came out the same day they scheduled the appointment. That was a follow-up because they came once before. The service was pretty good. They were timely and answered all the questions. So far, the AC has been good. It's been cooling much better. I would tell others to get American Home Shield. It pays off in the long run if you have any problem.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,452 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.