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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,004 reviews
EDWIN JONES's profile image
EDWIN JONES 
3 years ago

Professional and Timely because at the time of calling we were in dire straits for the repairs on our water heater!!!! 

Business response:

Hi Edwin, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

dorothy francis's profile image
dorothy francis 
3 years ago

plumbing issues - THANK YOU for allowing me to bundle them AND not hassling me!! Thank you for letting me state the problems and then just telling me you were sorry that was happening and sent someone right out. That is EXCELLENT customer service. I will never use another home warranty. You have it nailed :) 

Business response:

Hi Dorothy, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Robert (Bob) Burns's profile image
Robert (Bob) Burns 
3 years ago

inspection and replacement was done on schedule as instructed. 

Business response:

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Damian Housman's profile image
Damian Housman 
3 years ago

When I have a problem I report it to AHS, and get very fast response. 

Business response:

Hi Damian, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Lee B's profile image
3 years ago

Every thing was handled very well. Sometimes the replacement of appliances could be more cost effective 

Stacy Vahanian's profile image
Stacy Vahanian 
3 years ago

So much better than Fidelity Home Warranty. Easy to file a claim and get a vendor assigned for your problem. I own a house built in 1948 so a home warranty is a must! 

Erik Clayton's profile image
Erik Clayton 
3 years ago

Had a appliance issue and AHS was there to help get my issue resolved. 

Business response:

Hi Erik, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon. 

Tyra Norris's profile image
Tyra Norris 
3 years ago

I would have given 5 stars but the technician had to come out 3 times. He was very nice and professional, but having to come back put me off. I pray my AC is fixed and I pray I won't have to call anyone back again 

Felix villanueva's profile image
Felix villanueva 
3 years ago

Very professional and care about their customers 

Business response:

Hi Felix. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience for your next repair need as well. Thank you for choosing AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,004 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.