This profile has been claimed by the business owner or representative.
American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Repairman repaired A/C but it went out again that night. We contacted AHS and they came and they came again the next day. Had to come from out of town. Good job!
Our A/C unit stopped working during the night. We called Home Shield that night and got a reply. A technician was on his way the next day. The service was very good. We will use them again.
I had a friend that mentioned American Home Shield to me and I looked them up and then I chose them. When they had Quality Appliance Services come out for my service order, it was a good experience. The technician was on time and he knew what he was doing. He checked the unit out, ordered the part, and got it in a couple days later. He then came and fixed it. No issues. He was professional. The claims process was painless as well.
I didn't like American Home Shield at first and I almost dropped it. But they sent me somebody from Cozy Comfort and they worked on my swamp cooler. The guy was good. I also had issues with my dishwasher. I could press down on the buttons but I didn't get what I selected. I would get some other stuff and it was in the control panel. It was a funky way that machine was set up. The dishwasher guy from MC2 Appliance came by and he was really good. He had to order parts and was there about a week later. The guy fixed the dishwas... read more
I love working with AHS. This time, my microwave was not working and they sent a guy to fix it. It was pretty timely and it took him for about three weeks to get the part. Then he finally called AHS. They said that they're just gonna replace it. I called in three days of trying to get in touch with the appliance department ‘cause someone from American Home Shield gave me a number. I've been on hold for over five hours within that three-day span. The guy from 1st Class was saying that with the appliances, it’s a real long wai... read more
We're very glad to hav American Home Shield for our warranty company. Every single time we needed to get warranty done, they lined us up with wonderful service providers who were prompt, helpful, efficient and knowledgeable.
The air wasn't flowing upstairs so, I was trying to see if the technician could check and see what we could do to get more air to flow upstairs. He opened up the vents downstairs and it did help with the bottom level, the main level and some of the top levels. But it's still a little hot in some of the rooms. They tried a remedy solution, which was good. I'm trying to gauge it to see if upstairs is getting cool because they mentioned that if it's not getting cool that they will come back out. They forgot to check the outside... read more
Blue Jay Heating and Air did an excellent job. They're very professional and knowledgeable. They explained to me how to do what they were doing and why. American Home Shield did exactly what they said they would do. However, I wish that their contract was easier to be able to see. I'm pretty good at computers but you can't just have like an Adobe Acrobat type program to be able to open up their contract which kind of makes it challenging. You have to jump through a bunch of hoops to be able to get to it. Other than that, I d... read more
Had to us them twice, one for garage door opener and one for air conditioner. they ordered repair right away and gave us name and number of company doing service and service repairs were completed the next day. Both companies they used were excellent and fast. I recommend American Home Shield.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,096 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.