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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The first guy who came out used my device to see if the thing was clogged. Then he said that it needed maintenance. I showed him where the septic was and that's in the back of the house. He said it needed to be snaked up the top of the roof but he didn’t check anything. AHS called me and said that from whatever he wrote, they don't cover. The word the man used was, "It needs to be cleaned out," and cleaned out is for maintenance thing. AHS said that it's something that has to happen periodically to make sure no clogs happen.... read more
Pool Pump Replacement. We live in a rural area of Southern Ohio. We were assigned a pool supplier/repair business out the major cities of Ohio.They were able to accomplish initial diagnosis over the phone and through pictures of our system via email. After confirming the problem was not repairable. They got the system replacement on order which took almost 2 week due pool accessories being in high demand this summer. When the system did arrive they were prompt to schedule and complete the replacement. Thanks ****************... read more
The real estate company we bought the house from recommended American Home Shield to us. Thus far, I've had one bad experience with one of their vendors and I said I won't do business with that vendor anymore. AHS has been good about that. They've also been really good at replacing appliances of ours when those appliances need replacing. I've had my refrigerator replaced through them. They spend more money than they need to though because they go through four or five repairs when the appliance should have been replaced in th... read more
AHS is security and peace of mind for your home. When i put in a service request, they reply immediately. A licensed professional is at my home, usually next day. AHS does thorough follow up same day job is finished.
We have had AHS for many years. Our shower head was leaking and spraying water all over the bathroom in a condo we own in Florida and we live in PA. We have a tenant in the unit. My husband usually calls to make a request, but I decided to do an on-line request because there was a long wait on the phone. It was simple to do the on-line request. I got an answer right away which said someone would contact us within 24 hours. The company who was going to do the repair contacted us within that time frame which was "5 Star". They... read more
Our AhS coverage had just gone into effect when we suffered two plumbing problems. I called, explained the situation and AHS sent a plumber from High Priority Plumbing as soon as possible to fix the problems. The repairs were handled expediently and professionally. My only regret is that we had not purchased our AHS warranty sooner. Dr. James D. Harper, Sr.
Our air conditioner didn't work. It ran warm air and it was 80, 82 at night and pretty intolerable. I guessed it was a coil and things around that that was the problem. The problem had been existing for quite a while. Unfortunately, it happened when I was isolated because of a pre-surgical COVID test. I then had the surgery. The problem was going on during all that time. I made a claim and American Home Shield assigned Advanced Eco Air. I was very pleased that I got a fast response. They were here the next day and were very ... read more
We had Home Shield in our previous home in a different state. Recently, we noticed that we had a leak on our water heater. Our garage was full of water. I was able to put the request online and got feedback fairly quickly, and was scheduled the next day. Dimitresse Construction came out fairly quickly the next day. The tech worked hard to try to find out where the leak was coming from. That caused him to open up some drywall, which needs to be fixed. But he was able to isolate the leak and fix it. I've been happy with the cu... read more
I had no hot water so I filed a claim with AHS. The guy from 822 Plumbing lit the furnace and then left. But that wasn't the problem because the next day, it was out again. I called AHS back and told them the tech didn't check the unit or anything and I wanted to know exactly what's going on with it. They sent the same guy back out and he replaced a part on it. It's been okay ever since. But it took me a whole day to call them back to let them know the tank went out again. Every time I called, I got that their system was upd... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,096 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.