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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AC unit was not cooling. A-US Air Conditioning of Texas came out really quickly and they took care of it. Submitting claims through American Home Shield is pretty easy. The only thing is I tried to contact them by phone a couple of times and I was never able to get through to anybody and I wasn't able to get a call back.
AC Wizard came out and did a great job. Doing the claim with American Home Shield was great and easy. I did it online, and AC Wizard was out here the next day.
Our recent claim with AHS was handled great. My upstairs air was not cooling correctly and the air conditioning was running continuously. I had a situation where my wife had just had surgery, so we needed the upstairs to be cool. The first folks that they assigned, I called them to try to get them to come out a little earlier. The appointment they scheduled was reasonable, it just didn't meet my needs because it was gonna be five days, and I needed to get it cooler up here when she got back from the hospital. So, I called th... read more
There were numerous light bulbs in the house that had never been changed so it resulted in fire or smoke when we turned on the electricity. When I arrived at the home, I was not able to use that particular light until we had an electrician check it. When the electrician checked it, he said that it had come from the factory with gas inside that particular type of light bulb and sometimes they just smoke. He checked the light fixture itself and everything was fine. It was a great experience with American Home Shield. We had an... read more
The first guy who came out, Damien, might have messed up our unit a little bit, but I'm not sure. He put 2000 Freon in it and it was gone within the week. There was a leak and apparently, there was more than one. A second technician came out and checked everything out. He found a good leak up in the evaporator. The expansion valve was messed up as well and he replaced it. He did a professional job. He patched up our AC, repaired it and went on his way. No hassle.I've had American Home Shield now for a good number of years an... read more
I used to have Home Shield a long time ago. I had wanted to get it back, so I just went back with them. Also, it was because everybody called me about it. Recently, the refrigerator wasn't cooling at all. Greenway Home Services did a good job because it's getting cold now. Home Shield did a very good job.
The doorbell wouldn't ring nor light up. The tech from Jim Hubbard Electric came one day and he fixed it. He followed up this week and everything's still working okay right now. I had another claim for the sink and AHS called for an appointment with Meyers Plumbing. Then they came out and they did the work. Both of the contractors that I've had were very professional, wore their masks, and took care of my problem. Even Mr. Hubbard came back and took care of the problem. All I had to do was call him and he took care of it.
Just after we moved in, the pipes got clogged and needed to be dug up. Patriot Plumbing had to root around for a long time and do the Roto-Rooter and eventually figured it out. Then, they came back to dig it up. The coverage under American Home Shield didn't cover very much. It was a very extensive project but I knew that that was gonna be the case anyway.
I'm pleased with the way things have been handled. When I was not getting any cooling on my upstairs unit, I called it in and it was easy. I like doing that if the wait's not too long. Otherwise, I'll go online. Either way, it works for me. Anyway, I filed my claim at 10:30 at night and Anthony was there the next morning. He has always done an amazing job. He was there and he had the problem resolved in 14 hours. It was crazy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,431 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.