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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lake Area came out to work on appliances, and they came a couple of times because they had to order parts. They worked on my refrigerator, icemaker, washer and dishwasher. I called American Home Shield initially, and I set the claim up with them first. Then AHS set it up with Lake Area. The AHS reps that I spoke to were very helpful. They gave me an expectation on when to expect the call from Lake Area to set up the appointment. The guy from Lake Area was personable. He seemed to be skilled and knowledgeable, and he told us ... read more
We had an incident in our home, so we had to take care of it. I needed a rekey and Arizona Sunrise Lock & Key did really well. I got a call the same day, and I made an appointment for the following day to get everything done. I usually do everything online. Normally, it's all done rather quickly and I don't have to contact American Home Shield unless necessary. I had two contractors come out this past month. One was for an appliance and one was the rekey, and I have to always remind the contractors to wear their masks or tak... read more
My husband works for an AC company and he thought there was some oil leaking, but it was something else. But the guy from Cool Works Heating & Cooling explained everything to my husband and he did his job. There's really nothing wrong with the air conditioner. It was fine. I'm completely satisfied with American Home Shield. I've had a couple friends that signed up with them, too.
Fast response to assign a contractor to the case to fix our home A/C!
Our hot water tank was leaking. J&M HCP Inc. came out and replaced it. I was quite happy and satisfied. It's just that I'm getting a bill from AHS for some reason when I already paid for the service fee to have someone come out. Overall, AHS is a hit and miss. Sometimes, they are helpful and other times, they're not.
My wife and I used to flip houses years ago. We've had several houses with home warranties on them. It would come free with the house because the listing agent had them and when it expired, we were just done with them. American Home Shield is the only one that I've continued. They've been responsive, they're easy to use, and they work things real quickly. They're a good enough value that I keep it, even though I'm paying for it. Submitting claims is a pretty easy process. The only problem I had was trying to double up and ge... read more
The dryer wasn't working so we called American Home Shield and within 24 hours, everything was solved. I'm extremely happy for that. The technician from DMV did a great job. He came on time, fixed the appliance and left. He was very polite to my wife and he was extremely nice. This was my first claim with AHS and it went smoothly.
The dryer stopped working. The belt and a pulley was gone. A Go Home Appliance took good care of us and provided very good service. The technician had to order the belt. He wasn’t sure about it but it had cracks in it. He changed the pulley and then, he changed the belt. He fixed everything and the dryer is working great.
I had an A/C issue, called to get it serviced. The AHS rep on the phone was courteous and professional, submitted the work order promptly. The service provider called, came out and corrected the issue well within the time frame allotted. I appreciate the issue being handled so quickly.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,431 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.