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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Response time is excellent. The appliance repair has been excellent. We feel well covered and receiving a solid value for our investment.
Business response:
Hi Anthony, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
I received prompt response and one of the service providers was a provider I have frequently used.
Business response:
Hi CC. Thank you for your review. Our goal is provide you with prompt and reliable service when you have unexpected repair needs. We are so happy to know you were pleased with the service provided.
Very prompt response. We have been pleased with how quickly things are taken care of and with the contracted companies they use. Good contact from all. Polite & efficient.
Business response:
Hi Rebecca. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.
AHS has been a reliable source for me on many occasions. I have been using them since 2010 when I purchased my home. I have referred family and friends.
Business response:
Hi Dianne, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
It seems to me that American Home Shield ("AHS") is trying all possible ways to avoid making repairs to reported items. I reported water leaks from our Kitchen sink's drainpipe; AHS denied water leaks from the Basket Sink citing it's not cover under the Contract Section F4. I believe it's not covered if "caused by freezing or roots", which is not applied in my report; I sincerely request that AHS to review and have my reported Basket Sink leaks fixed at an earliest opportunity, as this had been reported since Decembet 04, 20... read more
Quality Service and everything was timely and professional
Business response:
Hi Napoleon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
Needed our double oven fixed. It went smooth from start to finish. Just took about a month because parts needed fixing.
Fast response. Quick repair. Repairman was friendly and knowledgeable.
Business response:
Hi Daniel, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
They are very responsive at approving repairs that are needed. Some of the vendors they use are good, others are slow to finish the job.
Business response:
Hi Jeffrey. Thank you for taking time to write a review. We are happy to hear that you have been satisfied with the service you received. We look forward to taking care of your next repair need with an even better experience.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,026 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.