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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a plumbing claim with AHS and the tech from Rockland was very knowledgeable. He repaired it in about 25 minutes and he gave me tips on other situations as well. That was very helpful. AHS has been great so far.
Overall, I'm pretty satisfied with my latest claims experience with American Home Shield. They were professional and courteous. The contractor fixed most of the problems. I just haven't verified if there's one lingering issue or not. On the kitchen sink, they pointed out the way that the sink sits and it needs to be caulked. There's a little bit of space. They clarified to me why I would get water in certain situations. It's not a good seal between the granite countertop and the sink itself. Overall, I was pretty impressed a... read more
The disposal unit in the sink was having a problem and I told AHS about it. They said that they would send out a representative to verify it. When J&K Plumbing came out, they said that it was best to replace the unit rather than take it all apart and try to put in a new gasket. The contractor was very knowledgeable and was probably one of the better servicemen I had. We got the service without a lot of hassle. I'm very satisfied.
I had an issue with the garbage disposal and I went online to request service from American Home Shield. They emailed me who was gonna contact me to set up an appointment or I could call the company. The technician arrived in a timely manner. They told me to expect him between 1:00 and 5:00. I got an email that he was leaving wherever he was and when he was on the way to my house. He was supposed to arrive around 2:58 and he was here at that time. He did what he was supposed to do.A friend that I have in California was talki... read more
I called the phone number on our AHS paperwork and let them know we were ready to use their service. Pop-A-Lock, the contractor, was expected to come out in a couple of days. They were on time and were professional. They took great pride in their work and did some detail work on the locks to make sure they worked smoothly. They did all the stuff and it was an overall good job. This helps with security since we have a new home and we are certain that nobody has the keys that we have.
Excellent service. I got a response within minutes. The people who did the repair were very professional with great communication. The problem was not fixed the first time but I called them and they came out the next day with a new part. I highly recommend American Home Shield.
Both my AC units were blowing warm air and Eagle Heating and Air fixed both. They were very knowledgeable and the office coordinator called me and let me know specifically my window for my appointment. She followed up with a text three days prior to the service call to narrow down the time frame, which I like. Tyler, the technician, knew right away that the initial problem was my breaker. I must’ve had bad weather and it tripped the breaker box. So, they had to reset the breaker and the downstairs unit started working. They ... read more
We've always had friends who recommended AHS and liked it. We've signed up with them as well and the warranty helps big time because the recent service we had would've cost major out of pocket if we didn't have it. Our claim was for the AC that stopped working in the house which I submitted online. Their website was stupid easy and they gave us a time frame of when the contractors were going to be here. When the techs came out, our experience with them was very quick, easy, and simple. I was satisfied.
The garbage disposal was not operating and then there was a leak in the bathtub. I went online and filed a claim with Home Shield there. The website was pretty simple. Then, I got a text that someone should contact me within 24 hours. Hardy Plumbing was fine when they came out. They fixed the problem and everything has been functioning fine. Home Shield has been a good advantage for what I've had to deal with so far. It is easy when it comes to repairing. I put a claim in and then Home Shield sends the contractor. If I did i... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,096 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.