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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast service and easy to schedule a service
Business response:
Hi Yolanda. Thank you for taking time to let us know you are happy with the service we provide. We love taking the hassle and worry out of your home repair needs. We look forward to providing you with excellent service again in the future.
Very quick turn around from requesting service to having it completed.
Business response:
Hi Karen. Thank you for letting us know about your positive experience. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.
For the first time AHS warranty failed me. I have a dishwasher that isn't draining. One tech replaced the pump and it drained fine. As soon as he left the drain stopped draining again. I did as he suggested and I removed the strainer. It drained faster than the sink drain could flow. The water filled to the top of the sink drain. Then it stopped again. This time I reached down into the washer drain under the strainer. I found a cherry pit. As the second tech was coming he asked if I knew what the problem was. I said I found ... read more
Whenever we have needed repair service, AHS is quick to respond and have the repairman in our home within 24 hours, and issue is resolved.
Business response:
Hi James & Virginia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
They are good and provide very prompt service. Un fortunately some of their contractors do not follow through with committments, is they did, I would give AHS a 5+ rating
We had issues with a few appliances and AHS promptly sent a technician out and repaired the stove and dishwasher. Few months later we had more problems with the dishwasher and since it could not be repaired AHS replaced with a new one.
Business response:
Hi Scott. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer and that the problems with your appliances were resolved to your satisfaction. Thank you for trusting AHS.
Great company. they have replaced my refrigerator, stove, well pump. and keep fixing my 24 year old dryer.
Business response:
Hi Louis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
American Home Shield was so easy to work with, and I'm sincerely impressed in their company. They took the time to explained details and differences in warranty coverage verses insurance coverage. They allowed me to ask questions and answered them without a judgement or a pushy attitude. When a claim was needed they work quickly to diagnosis our problem and formulated a plan to fix it fast. They had great communication to keep us posted during the whole process. Highly recommend.
Business response:
Hi James, We appreciate your feedback about your most recent American Home Shield experience and hope you continue to enjoy AHS and the coverage we provide!
No surprises with large bills for appliances
Business response:
Hi Susan, We appreciate your feedback and hope you continue to enjoy American Home Shield!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,027 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.