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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,026 reviews
Carolyn Louise Green's profile image
Carolyn Louise Green 
3 years ago

Very timely and professional. The Contract Gentleman was very informative as well very nice. 

Business response:

Hi Carolyn, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Charlotte Hodges's profile image
Charlotte Hodges 
3 years ago

Easy to place service request and very pleased with the technicians sent to repair or replace the item. 

Business response:

Hi Charlotte, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Madeline Sottosanti's profile image
Madeline Sottosanti 
3 years ago

Fixed my problem with my refrigerator would have liked it done sooner but realized they had to order parts it took about 2 weeks to repair. 

Business response:

Hi Madeline. Thank you for your feedback and letting us know the issue with your refrigerator was resolved. We truly appreciate your patience while waiting for the job to be completed. 

Susan Yardley Vagnino's profile image
Susan Yardley Vagnino 
3 years ago

We have a large home and a rental property. I don't have to worry about appliance repairs costing an arm and a leg. We've used them for over 10 years. They replaced a dishwasher after a repeat repair wasn't effective. 

Business response:

Hi Susan. Thank you for the positive review. We strive to take the hassle out of home repairs and we are so excited that we have been able to take care of your repair needs. Thank you for trusting AHS. 

Elizabeth's profile image
Elizabeth 
3 years ago

Good and everything was done in a timely manner 

Business response:

Hi Elizabeth, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Jose luis Rodriguez's profile image
Jose luis Rodriguez 
3 years ago

AHS has been wonderful had appliances for more than ten years any problems AHS always there for help 

Business response:

Hi Jose, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Michael J Wright's profile image
Michael J Wright 
3 years ago

Very good at what they do. When ever I have a problem with any thing all I have to do is call and they handle the rest. 

Business response:

Hi Michael, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Matth3w's profile image
3 years ago

They are truthful. Explains policy correctly. 

Business response:

Hi Matthew. We greatly appreciate your time to provide a review of your experience. It's very good to hear that your policy was explained to you correctly and to your satisfaction. Thank you for trusting AHS. 

Holly Starke's profile image
Holly Starke 
3 years ago

Once my claim was entered, a contractor provider was identified within an hour! 

Business response:

Hi Holly, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,026 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open at 8:00 a.m.