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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had the opportunity to speak with a live person from Home Shield when I called in for my ceiling fan and I liked that much better. Then, they sent me a text to let me know when to expect the contractor. Lite it Up Electric came out and the tech looked at the ceiling fan. He did a great job. It's been great with Home Shield so far. Every time I've called, they've responded. And when the company comes out, they fix the problem.
We had a clogged basement drain and Rams Plumbing came out and fixed it. They're an amazing company. They're professional and respectful. I filed the claim online and the website was very easy to follow. I was notified by email when Rams was coming out. So far, everything has gone very, very smooth.
American Home Shield provides great service. When a part for my dishwasher was discontinued, I received a phone call from American Home Shield saying I would get a replacement on my dishwasher. A Town was the contractor they sent. The company reached out to me as soon as the claim was filed and they told me that I had to have the appliance for them to do the installation. I was to reach back out to them once I had it.A Town did very well and their technicians were nice. It was just the company that delivered the dishwasher t... read more
Our AC unit wouldn't turn off and it was not making cold air. I had somebody else out to do maintenance on it and when the AC wasn't working, they came back out to check it because they had just been out there the day before. They said that there was a leak in one of the condenser coils and that went beyond the service that this maintenance that I was having them do.When I called AHS, there was a one hour wait time and the rep had a rooster crowing every 10 seconds in the background. Their rep said that she was unable to mak... read more
America Home Shield provides fast and efficient service. Unlike the last warranty company I was with, AHS doesn't require that you find a contractor for the service you need, they do that for you which is a great relief to me.
Fantastic, prompt and efficient service and work. We’ve used a couple of times and both were a great experience. We Wouldn’t hesitate to refer to our friends. In fact, we’ve already recommended to several people.
It was running hotter in my house. I usually have my AC on 70 or 71. So eventually, I would have to replace it. I just wanted to make sure that was being maintained correctly because I’ve only been in the house a year and a half. I was making sure nothing was wrong with it, and so I put in the ticket to American Home Shield. Oaks Heat and Air called me within a very timely manner. It was within less than 24 hours. They came in the very next day, and the guy was very professional. He was probably here for 45 minutes to an hou... read more
I chose American Home Shield years ago for the price and I have no complaints when it comes to submitting claims. The technician from Higginbottom's Heat & AC came out for the AC unit and I liked him. He was very responsive and resolved the problem immediately.
When I saw American Home Shield somewhere, I saw that it would save me money on repairs. I couldn't come out of my pocket with all those different things that may break down in the house. Recently, I called them because I had some problem with a light fixture in my kitchen. I talked to an actual representative who was professional. It was great customer service. The contractor took care of the issue and did an exceptional job. The repair helped tremendously. I got better light in my kitchen.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,428 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.