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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a very professional experience, was very happy and they even came and fixed my dryer earlier then first expected
The tech from South Placer Heating did a very good job. He explained everything and answered my questions. He was very knowledgeable. He had gloves and his mask, too. American Home Shield is good. My yearly contract with them expires on the 18th, and I'm trying to decide what I'm going to do. I wanna talk to somebody, and you can't reach somebody. It's an hour wait. I'm very disappointed. This morning, I just wanted to talk to somebody regarding my plan. I know you can do it online, but I'd rather talk to somebody and ask qu... read more
Jensen Mechanical came out and repaired my AC. The AC wasn't cooling. I went online and did a claim to American Home Shield. It was easy except they won’t let you choose two AC units in one claim. I had to do two separate claims. The first time it happened, I put it in the claim that my AC wasn't working. Then when the technician got here, they would only look at one. They would not look at two units. So, I had to wait and call another claim in. Now I know that I have to do two claims, but that was never clear. Jensen was go... read more
I've used Home Shield twice and they were pretty professional and quick. They did the requests overnight and next morning, they said a tech was coming out. I had a claim when the appliance wasn't working. When you hit start, the numbers would come on and the timer would count down, but it wasn't turning on. When the tech got here, he quickly explained what happened and what it was doing and he knew exactly what to do. So he took it off the wall and opened it up. He was able to change the switch and went straight to it.
I had an electric issue, and everything went fine with Electrical Service Professionals. They were here in less than 30 minutes. They were great. They had masks on and they stayed within six feet of each other. But the outlets aren't working in the bathroom now, so I don't know what's going on with that. I'm out of town. I was going to try to pick that back up when I get back home. I've been with American Home Shield for almost four years, and they have excellent service. Submitting a claim has been smooth and easy.
Our AC wasn't working so Weatherwise came out and fixed it the same day. The guy, Greg, did a great job. He was professional and on time. He called to let us know that he was coming on his way but he had to stop for a part. Everything's working fine and we're very happy with the work. It was a good experience.
Something was going on with the water heater where it almost sounded like the water was either backing up or it wasn't processing through. The gentleman who was here said he really didn't know what to do. He said he put a cut off switch on there. But the cut off switch was already on there. I hadn't been to our new home since I purchased it in March, and this was like my second visit to be there alone after finding out what's going on. Whenever something goes on, they wait until I get home for me to decide what I'm gonna do.... read more
There's like a plastic piece inside the door that was broken. That's where you attach the handle, so the handle was loose. The tech pulled the door out and disassembled the door, and exchanged these two plastic pieces. He was awesome and very knowledgeable. He came in about 10 minutes, figured out what needs to be changed, and ordered the pieces. The pieces were delivered here and then he came back. Everything was very smooth. Overall, American Home Shield was very good. We just had one bad experience. We have American Home ... read more
A/C Rescue came out to fix a capacitor that was broken. They fixed the problem immediately. First, I called American Home Shield and then I ended up going online because I was on hold for a long time. The website was good. They gave me a time frame on when to expect the contractor, and he was right on time. He was very professional and got the work done very quickly. The repair helped me go from 93 degrees to 78 in the time frame that they fixed my place. The whole claim experience was good.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,092 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.