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American Home Shield

4.1
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1141,028 reviews
Leon's profile image
Leon 
3 years ago

I called them American home shield and they got right on it went out next day 

Business response:

Hi Leon. It is really wonderful to hear that you were happy with the service you received. We look forward to taking care of your next repair with this same level of service. 

Erica Spann's profile image
Erica Spann 
3 years ago

Good rates, good service packages but the inability for the consumer to see what local service provider options / service ratings amongst AHS policy owners is unfortunate. AHS doesn't look at outside reviews & doesn't seem to offer transparency to policy holders to inside reviews. If I have a bad experience with a provider AHS assigned to my request I don't have any recourse in selecting a different company & it looks bad for AHS, because they are my advocate to repair my items if they are not catering to AHS members then wh... read more

Tabatha's profile image
Tabatha 
3 years ago

Fast and courteous service. Responded quick with appointment for service. 

Business response:

Hi Tabitha. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. 

Tamara Lee Kerr's profile image
Tamara Lee Kerr 
3 years ago

Fast, prompt response when my circuit breaker went out. Service within a couple of hours. 

Business response:

Hi Tamara. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you. Please continue to let us know how we are doing. 

Zelaida Oviedo's profile image
Zelaida Oviedo 
3 years ago

The technician was very polite and explain the problem 

Business response:

Hi Zelaida. Thank you for letting us know the problem was explained and that you were satisfied with the service you received. We look forward to taking care of your next repair need. 

Cristiane's profile image
Cristiane 
3 years ago

From the first phone call until my washer was fixed , it was excellent customer service and service. 

Business response:

Hi Cristiane. Thank you so much for telling us about your experience. We want you to know you can always count on your home warranty coverage. We are so happy your washer was taken care of to your satisfaction. 

Anne Flaherty Brock's profile image
Anne Flaherty Brock 
3 years ago

Best coverage; contractors are excellent. 

Business response:

Hi Anne, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

Craig Butler's profile image
Craig Butler 
3 years ago

My furnace wasn't working and the serviceman came outand fixed it in no time at all. 

Business response:

Hi Craig, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Paul E. Jacobs's profile image
Paul E. Jacobs 
3 years ago

Good service and a good contractor network. 

Business response:

Hi Paul, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.1 star rating with 141,028 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.