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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The freezer is having a problem with doing icemaker. They said they couldn't get the parts and that the parts weren't being made anymore. So they turned it over to a company. When I called the company, they said that when they can't get the parts, it's on American Home Shield's appliance department. I have been calling for over a week now. Every time I call, it tells me that it's gonna be a three-hour wait. One day, it took at least four hours and they still didn't come. It's been a little frustrating because it's been since... read more
The gentleman from Air Climate Solutions was very nice. The air conditioner stopped working. My husband went and checked in the fuse. The power had went out. The gentleman fixed it and all was good. American Home Shield is a good thing to have. I like the comfort of knowing that if something happens, most of the time, they're gonna cover it. I had one problem with them with my water heater. Other than that, they've been great.
I sent an account and scheduled a rekey online with AHS. The tech from Jim Heath Locksmith Company responded to me after a few hours and he scheduled the next day. Then he came over and did my locks. This is the first interaction I had with any maintenance crew and it was a good experience.
Had to us them twice, one for garage door opener and one for air conditioner. they ordered repair right away and gave us name and number of company doing service and service repairs were completed the next day. Both companies they used were excellent and fast. I recommend American Home Shield.
One of my tenants said that my rental's plumbing was backed up. I called American Home Shield and they sent Whitney Holdings. The techs went out and took care of the problem that same day. The tenant called back and told me that the tech who was sent did an excellent job and now everything is working. I've had a couple of claims through American Home Shield that I wasn't too happy with. My tenant's refrigerators were messed up and AHS's contractor messed up the parts. The claim took six weeks and I ended up having to buy ano... read more
Repairman repaired A/C but it went out again that night. We contacted AHS and they came and they came again the next day. Had to come from out of town. Good job!
Our A/C unit stopped working during the night. We called Home Shield that night and got a reply. A technician was on his way the next day. The service was very good. We will use them again.
I had a friend that mentioned American Home Shield to me and I looked them up and then I chose them. When they had Quality Appliance Services come out for my service order, it was a good experience. The technician was on time and he knew what he was doing. He checked the unit out, ordered the part, and got it in a couple days later. He then came and fixed it. No issues. He was professional. The claims process was painless as well.
I didn't like American Home Shield at first and I almost dropped it. But they sent me somebody from Cozy Comfort and they worked on my swamp cooler. The guy was good. I also had issues with my dishwasher. I could press down on the buttons but I didn't get what I selected. I would get some other stuff and it was in the control panel. It was a funky way that machine was set up. The dishwasher guy from MC2 Appliance came by and he was really good. He had to order parts and was there about a week later. The guy fixed the dishwas... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 70,353 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.