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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,087 reviews
Roxzane T mims's profile image
Roxzane T mims 
3 years ago

Every time I've had to use them the service has been excellent it has been timely it has been professionally done and it's well worth the money spent 

Business response:

Hi Roxanne. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We are really glad to know that you are finding the value in having your American Home Shield warranty. We look forward to providing you with excellent service for many years to come. 

Jennifer Beltran's profile image
Jennifer Beltran 
3 years ago

Easy to book an appt for help/repair. American Home Sheild sent me an email and easy instructions how to book appointments how to contact them if I need repairs for my home and it was easy. I made the appointment then they sent out the repair man quickly and everything went smooth. 

Business response:

Hi Jennifer, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Clare McMahon's profile image
Clare McMahon 
3 years ago

Great value. The website is easy to use and the customer service representatives are pleasant and helpful. 

Business response:

Hi Clare. We thank you for taking time to provide your feedback. We are very happy to hear that you are pleased with your service experiences, and able to use the website with ease. We will do our very best to meet this same level of service for your next repair need as well. 

Belinda Allwang's profile image
Belinda Allwang 
3 years ago

We have the home warranty on this new home and we have had to use them several times already and they have been great and was able to get the items fixed. 

Business response:

Hi Belinda, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. 

Michael Anthony Cueva's profile image
Michael Anthony Cueva 
3 years ago

AHS has been consistent from the initial sales process to vendor selection and placement. Followed up with solid customer service and post service feedback. 

Business response:

Hi Michael, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy! 

SHARON GRANT's profile image
SHARON GRANT 
3 years ago

I was very pleased with how fast the technician came out. I was also pleased that the problem was resolve. The customer service was great and the techncian was timely. Overall I was very pleased 

Business response:

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Bonnie Pinder's profile image
Bonnie Pinder 
3 years ago

American Home Shield is an excellent company they are very professional, courteous timely. They took care of my claim with no hassle at all. I would definitely recommend them. 

Business response:

Hi Bonnie, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Sandy's profile image
3 years ago

Timely and cover all things in contract without any issues 

Business response:

Hi Sandy, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Christine Angel's profile image
Christine Angel 
3 years ago

AHS was awesome! The process was so easy and help came right away!! I'm so glad I chose American Home Shield to protect my home and my wallet! 

Business response:

Hi Christine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,087 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.