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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,105 reviews
Denice Taylor's profile image
Denice Taylor 
3 years ago

Great customer service, reasonable prices. 

Business response:

Hi Denice. Thank you for letting us know about your experience with AHS. It is so great to hear that you have been happy with the service we provide. We hope you continue to find the value in your warranty coverage. 

PATRICIA EGUIA's profile image
PATRICIA EGUIA 
3 years ago

Reliable. Smart. Friendly. We've used AHS for years and have never been disappointed. 

Business response:

Hi Patricia. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS. 

Dave Evans's profile image
Dave Evans 
3 years ago

Responsiveness, reliability, and communication, compared to other similar service providers. 

Business response:

Hi Dave, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy it! 

Kevin Johnson's profile image
Kevin Johnson 
3 years ago

I like knowing that when I need the service it is there, peace of mind. What can be approved is easier to get ahold of customer service and faster service providers. 

Brian Cummings's profile image
Brian Cummings 
3 years ago

Absolutely the best service. The sub-contractors were amazing & the quality of replacement appliances was equally excellent! 

Business response:

Hi Brian, Thank you for providing us with feedback about your experience. We hope you continue to enjoy AHS and the service we provide. 

Wesley p Brill's profile image
Wesley p Brill 
3 years ago

When I have a problem. The phone is answered quickly by a knowledgeable representative. They ask pertinent questions to get me service by the best service provider. Services scheduled quickly. Vendor contact quickly. Repair scheduled and repairs completed rapidly. 

Business response:

Hi Wesley, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Lorraine Gayden's profile image
Lorraine Gayden 
3 years ago

I have never been disappointed. Sometimes it has taken a bit longer than I expected, but that's because I live in a small town where technicians are not available or not qualified to provide the services. 

Business response:

Hi Lorraine, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs. 

Tim Urbanija's profile image
Tim Urbanija 
3 years ago

Promptness, cost, customer service, resolution 

Business response:

Hi Tim, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Carol Kelm's profile image
Carol Kelm 
3 years ago

persons delivering refrigerator friendly and on time 

Business response:

Hi Carol, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,105 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.