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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a hot water heater issue and when I got the problem, I went online and told AHS what my problem was. They got right to it and set me up with Springdale plumbing. The techs from there were really quick and did the job. A coil in my heater had burned down and that had to be replaced. I called about 7:30 in the morning that day and by noon, the tech had the issue fixed. Everything went wonderfully.
I had an issue with the kitchen faucet and the tech called to let me know when he would arrive. When he came, he assessed the problem and said he had to go get a part. He got the right part and it's a duplicate of what I had before. He installed it efficiently and quickly. I was tied up with the dog at the time, but it didn't take very long at all. It surprised me. He was through before I was through with the dog. He even asked me for an old towel so he could wipe up the water inside of the cabinet. I couldn't have asked for... read more
Technician was on time, prompt and provided good communication. Once on site he was able to diagnose the issue and resolve it quickly
My dryer went out. It was one of the fuses and it wasn't getting hot. I called American Home Shield and they took the $75 out on a Sunday. The next Monday, the two guys came out and fixed it. They didn't tell me what it was but my experience is good. They called and made appointment. I like the fact that I already had the card on file. Before the contractor came out, American Home Shield had already taken the deposit. That way, when the contractor comes out, you don’t have to worry about writing a check or having somebody be... read more
The air conditioning unit was not cycling on and off. The fan wasn't running. I went online to American Home Shield's site and called. The website has that ability to be able to submit a claim right there online or somebody would contact you. That had been working maybe a week earlier, but it wasn't working that evening that's why I had to wait on the phone for like an hour. After I made my call, they said somebody would contact me and I was immediately contacted.The contractor was fantastic. It can kind of be worrisome when... read more
Company that was sent out to repair my garage door was professional, and did an excellent job and was on time.
We bought our house two years ago and we had a home warranty on it at the time. When it expired, we were given the option to continue it, so we did. We got an issue on the AC and we got ahold of American Home Shield. They sent the heating and cooling guy out. The fan on was running but the AC wasn't blowing any cold air, and within five minutes, he got it diagnosed and troubleshot. He had a spare part on hand and replaced it, and we were good to go.
Always Spot On Great No Complaints And Great Service
I went online and filed a claim with AHS for my stove. Ellis Appliance Repair was assigned and they told me when they were coming and they were here. Everything has been very good since they came out.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,092 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open tomorrow at 8:00 a.m.