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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
There was an issue with one of our AC units and Efficient Air came and fixed it. Bobby, the technician, knew what he was doing and he help me good. Also, the house was warm, and I was a little frustrated, but he was very patient. He was a calm and nice guy. The company is excellent as well. The issue came back within not even three days and they came back and fixed it for me. They also came and looked at the second air condition.On the same day they came and fixed the first unit for me, I told American Home Shield they had t... read more
American Home Shield sent TekSquad out for an appliance issue. The element caught fire, and they took care of everything. The tech had to order a part, and he said it would be 7 to 10 days, but it came in in two, and he was out here and he fixed it.
Recently, the outside compressor fan of our air conditioning stopped running and would not come back on. We called the 800 number, and then Home Shield sent us an email or a text that told us who is the person who would come out to do it, and then we got in touch with them. That's how it always works. Home Shield referred us to On Time Plumbing & Heating and they're a great company. We have had issues in the past and they've always come out and fixed them really well.This time, On Time came out, tested everything, put a new ... read more
The air conditioner was leaking and there was a lot of water pooling on the top and falling at the bottom. A-US came out and worked on it. They had to come out again because it was still leaking. The tech found the piece that he needed to fix but he didn't have it so he had to order it. Then he came back and put it on. But he had to come out a couple days later because it was still leaking. He cleaned off a coil and then it was doing okay. But it was still backing up. Another guy came out and had done stuff to it and it was ... read more
Easy to arrange service Service is fast and professional and friendly
I only have one claim with AHS and it worked well. I submitted it online and I followed up on the phone. The service of the contractor that came was good. The technician had a nice personality.
The first AC repair company sat there and waited almost two weeks before they could come out and evaluate our AC unit. I had to keep calling AHS to schedule the appointments. We also paid an additional almost 200 bucks for Freon and we didn't understand why that didn't go to American Home Shield. Then the AC still broke. So Integrity had to come out less than two months later. Integrity was fine compared to the last person that was there. They made my appointment the next day and was able just to come by and evaluate to see ... read more
Red Hawk Heating & Plumbing came out for a toilet seal that was potentially cracked and then some residue in my hot water heater from some pipes that had been replaced previously. Everything was handled and taken care of quickly. The only thing is that it would be nice if the portal, when I logged in, had all of the most up-to-date information so that I knew exactly what was going on versus doing it via email or phone calls. Overall, it's been a phenomenal experience, something that I wasn't aware of that existed previously.... read more
We had Home Shield when we moved into the house. A couple of things went wrong with the heater in the wintertime, and it would’ve cost us a bit of money. So, I decided just to keep Home Shield. I thought it was worth the monthly payment just to cover us. Recently, the AC was blowing air but not cold. I like how easy it was to file a claim and then get it taken care of because it's hot. I didn't have to wait two or three weeks to get somebody out. Everything went pretty smooth.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,092 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.