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Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They have been great and service people they use are excellent
Business response:
Hi Mike, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
We had two incidents at home regarding plumbing and they were responsive and prompt in solving the problem
Business response:
Hi Nadine, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
Its not bad but as the rates go up almost time to bail on them
Business response:
Hi Eddie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.
This was our first time purchasing a home warranty. They have made it extremely easy, everyone we talk to is nice, and they are very fast at providing help.
Business response:
Hi Jane, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
the people that are sent are always prompt and efficent
Business response:
Hi Frank, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Long waits with some contractors before repair. Also changing repair dates without confirmation from client. Communication blackouts.
My dryer went out it wasn't heating up put a claim in and got info on contractor within an hour great job
Business response:
Hi John, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!
The past service call was excellent. I would like to only have ONE visit rather than two visits. One to determine the issue, the second to make the repair.
Business response:
Hi Snyder, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
I love my experiences with AHS. They are easy to contact, get set up, and resolve my issue every time.
Business response:
Hi Tiffany, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!
American Home Shield has a 4.8 star rating with 96,098 reviews.
American Home Shield is closed now. It will open on Monday at 8:00 a.m.