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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Heating and Air came out for the AC checkup at first and then the blower on one of the units wasn't working. The unit didn't seem to be cooling the house so they came back out and took care of that. They were very friendly and professional. Since they’ve been out, the AC has been working very well. It helped a great deal because, currently, I'm on 100% telework. I'm here all day, every day. I've gone from being warm in the house to being comfortable.I submitted the claim online and I liked the website. It was user-friendly a... read more
I used AHS for a toilet issue and they felt with and fixed the problem as promised, I was very pleased at the service that I received and it was in a timely manner, so I recommend if you do not have any ins for your appliances you may want to try them Thanks E
The dryer all of a sudden shut down in the middle of drying, and it wouldn't start back up. The contractor that AHS sent was like, “It tripped the circuit.” He put it back and he ran it. It seemed to be okay. The technician was great and was helpful. But he's coming back out today because when I did a load, it did it again. It cut off my circuit breaker. It was after 10 minutes of it drying. I went out, I flipped it again and I put it running again, and all of a sudden, it made this noise and then sparks shot out. I've had A... read more
American Home Shield has been perfect. I recently had an electric issue and they sent out North Coast to do a repair. It turned out that a circuit breaker was tripped, which I wasn't aware of. The tech was wonderful and the issue was repaired in 30 minutes or so.
Our AC was low on Freon and the technician spotted it right away. He was out here within 48 hours and he had a mask on and he stood way back from me as well. I got a follow up email and I gave him high ratings. He was wonderful, prompt and courteous. He knew what he was talking about and he answered my questions. He was very thorough with what he was doing as a technician and that's the best American Home Shield has ever sent me.I've had American Home Shield for years and they are excellent. I had them in Alabama. Now I have... read more
We called Home Shield and they just did the claim over the phone. And then, my wife dealt with Home Shield when the contractors came to the house. Heritage Air and Heat fixed the AC the first time. And then after two weeks, the AC stopped again. The guy came and the tech said they thought there was some kind of blockage. I don't understand how it can have a blockage when they put that new stuff on there. My wife was not happy because even the first time when they came in, they left a couple of mess in the attic and she had t... read more
I'm very pleased with American Home Shield. My AC was leaking inside and I schedule a claim with them. Their tech from Air Command came and took care of my AC problem right away. He was able to discover that the landscapers had covered up the outside drain of my AC when they put new rocks down so water had no place to go. He fixed the issue within 15 minutes. He dug around and unplugged the drain and made sure it was clear. He was polite, efficient and quick. Things have been working great since then.
The air conditioner unit wasn't putting out cold air. The claim was done online but we called because of the timeframe. After that, the technician came out within 24 hours. All Air Heating and Air Conditioning responded extremely quickly and to our satisfaction, especially when I told them that it was an emergency because of my husband's underlying health issues. American Home Shield address did everything and it went smoothly.
The Sears contractor was very knowledgeable. He knew what the issue with my dishwasher was right away. It was something about some wires being loose and he fixed it under 10 minutes. It was pretty quick and the service was good. Overall, I’m pleased with American Home Shield and their claims submission is super easy.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,092 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open at 8:00 a.m.