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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quick response to problem , quality contractors
Business response:
Hi Jozelda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Excellent customer service and very professional
Business response:
Hi Regina, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!
Courteous; professional and timely. We had a problem with our dryer and the assigned company that did the repairs came out the very next day and had us up and running.
Business response:
I am glad to hear we resolved your issue quickly.
Easy to request repair services and fast service
Business response:
Hi Jose, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!
Have been very pleased with AHS overall. Only two HAVC repair companies have been poor in the 20 years we have been with AHSen
Business response:
Hi Andrew. We are really happy to know that you have been pleased with the service you have received. It is very imprtant to us that we provide you with service you can rely on when there are unexpected home repairs. Thank you for tusting AHS for so many years. We look forward to taking care of your repair needs for many more years to come.
They provide a company to get repairs done quickly
Business response:
Hi Lori, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.
Good work and timely and professionalism
Business response:
Hi Wesley, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.
Everything I have contacted them, they have resolved my issue. I have never been told that ... That's NOT Covered under your plan. My experience has been easy and carefree.
Business response:
Hi Taprina. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.
During 2020 and 2021, I needed approval for purchase of appliances. Each phone call was a 2-4 hr hold wait time before talking to a representative. However the customer support was good when you were able to reach them. I hope service has improved. I'm disappointed that cover to the garage door parts is zero.
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.8 star rating with 96,095 reviews.
When is American Home Shield open?
American Home Shield is closed now. It will open on Monday at 8:00 a.m.