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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,108 reviews
Melissa Chestnut's profile image
Melissa Chestnut 
3 years ago

The process to request service was easy. The vendor used was professional and on time. 

Business response:

Thank you, Melissa. We do our very best to make requesting service easy and worry free for our members. Thank you for letting us know about your repair experience. We are so glad you chose AHS as your home warranty company. 

perry D drake's profile image
perry D drake 
3 years ago

You guys contract with great companies. Thank you 

Business response:

Hi Perry, We appreciate your feedback and hope you continue to enjoy American Home Shield and the service we provide! 

Leon Poulson's profile image
Leon Poulson 
3 years ago

I've used AHS for over 10 years. Not sure what changed but it's definitely good because quality diminished over the last few years and didn't even want to use them. But that's all changed and service is back to A1 for me. 

Business response:

Hi Leon, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS! 

Mack Wood's profile image
Mack Wood 
3 years ago

They are always very quick and responsive to help address anything wrong. 

Business response:

Hi Mack, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Hormoz Shamalta's profile image
Hormoz Shamalta 
3 years ago

They are very professional and respect the customer 

Business response:

Hi Hormoz, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Alechia's profile image
3 years ago

Super easy to use the app and super quick service 

Business response:

Hi Alechia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Debra gadson's profile image
Debra gadson 
3 years ago

There whenever i have an issue. It is good to know ehen there is a break 

Business response:

Hi Debra. Thank you for your positive review and feedback. One of our most important goals is to take the hassle and worry out of home repairs. Thank you for choosing AHS to do that for you. We look forward to being your warranty company for many years to come. 

Michelle Hawkins Brown's profile image
Michelle Hawkins Brown 
3 years ago

Easy and quick response I also felt safe with the company that came out 

Business response:

Hi Michelle, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

J. Williams's profile image
J. Williams 
3 years ago

Contractor/Advisor, was very courteous and efficient, exhibited excellent Customer Service Skills. Answered all of my questions. ** Just a note, please make sure all personnel entering customer's home are informed on importance of being masked. 

Business response:

Hi J. Williams, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,108 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open tomorrow at 8:00 a.m.