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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When we purchased the house, AHS came with the contract and we were happy the first year, so we continued it. I've had claims for cooktop, oven, plumbing, heating and garage door, and I was very happy with the service. It was very easy to submit the claim and then the tech came out the next day.
I like AHS because when you need them, whatever day your appointment is scheduled that is the day they are here. Always on time and they do a great job. I was recommended to AHS and I was skeptical at first, but I am glad I went with them. I would recommended them to my family and friends. Job well done.
Best Choice was fine. They were here when they said they were gonna be here. They made a quick and decisive diagnosis about the problem. They got all the necessary paperwork back to American Home Shield in a timely manner. I had been without an air conditioner for over a week. There was a technical issue with the compressor and it had some kind of freon leak so the unit had to be replaced. They stayed and worked here until probably 11:30 midnight to get that thing installed so I could get some air back in my house.The proble... read more
Liking their response time and options if you go with someone else privately -very pleased so far
I opened up a service request with American Home Shield for my garage door spring as the door itself wouldn't open. I paid the $100 deductible and their tech came out. He said that my issue was not covered and that I would have to pay out of pocket. I told American Home Shield that I needed my deductible back as I wasn't even covered. If I was told that up front, I would not have paid the deductible and had them dispatch their contractor out. I would have just called a garage door company. Still, I like American Home Shield'... read more
The garage doors stopped going up and down. The techs came out and they were very friendly. They adjusted something on the opener and it worked fine.
Overall, I like the cost of a service fee compared to paying for something right out of pocket for the full fee. Recently, our hot water heater went out. It was probably about five hours or so before a technician got here because it was 6 o'clock in the morning when I made the call. They were able to repair it the same day.
It was great with Accent Heating & Cooling. They were prompt and professional. The technician did exactly what he needed to do and was very upfront. The process with American Home Shield was very efficient. I'm happy with them. I've never had a home warranty before and they've done everything that we've needed to do when we moved into our house.
Our dryer quit working so we submitted a claim online to AHS. It was easy when the technician was here. He knew it was one of two things right away when he saw that it was a Samsung. It was the first one that he said. He had it on the truck and he repaired it the same day. We've had AHS for three years, and they're way better than what we had before. Everything is smoother and quicker. We had 2-10 before for two years and they were awful. We were out of our house for a month waiting for them to fix our AC, all because they c... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,092 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.