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American Home Shield

4.8
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.896,095 reviews
Larry Pochter's profile image
Larry Pochter 
3 years ago

quickly replaced my dryer that could not be fixed 

Business response:

Hi Larry, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. 

Karol Zeigler's profile image
Karol Zeigler 
3 years ago

They have sent out the correct people to resolve my problem. VERY responsive. 

Business response:

Hi Karol. Thank you for time in letting us know how we are doing. We always do our best to provide prompt and efficient service for our members. It is so wonderful that we were able to do that for you. Thank you for trusting AHS. 

STEPHANIE's profile image
STEPHANIE 
3 years ago

We are very happy with the value and customer service! They have definitely saved us money already! 

Business response:

Hi Stephanie, We appreciate your feedback and hope you continue to enjoy AHS and the exceptional customer service that we provide! 

Christopher Taylor's profile image
Christopher Taylor 
3 years ago

Awesome, only had to use it for two small issues with my house, but no problems with opening a request and getting service. 

Business response:

Hi Christopher, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Kyle E Faber's profile image
Kyle E Faber 
3 years ago

The company keeps its word and that is so rare and great to experience. The customer service is great as well! 

Business response:

Hi Kyle, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide! 

Allison Ryan's profile image
Allison Ryan 
3 years ago

Customer service has been great and all claims have been addressed in timely manner. 

Business response:

Hi Allison, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner! 

MARGARET's profile image
3 years ago

Friendly service and took care of getting us back to be able to use our oven. 

Business response:

Hi Margaret, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. 

Gerald Delaney's profile image
Gerald Delaney 
3 years ago

It can be very hard to get through to a representative, and not always easy to get a problem resolved. I had to get a second opinion on one issue, so by the time I had heat on half of my place, winter was almost over. 

Kelly Nelson's profile image
Kelly Nelson 
3 years ago

Had A/C go out the morning of a heat wave. Put in a call and had A/C fixed on the same day. 

Business response:

Hi Kelly. We are so excited to hear about how quickly and effectively your AC repair was taken care of. We can't wait to provide you with this same level of service for your next repair need. Thank you for choosing AHS. 

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.8 star rating with 96,095 reviews. 

When is American Home Shield open?

American Home Shield is closed now. It will open on Monday at 8:00 a.m.