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American Home Shield

4.9
  • Home Services
  • Memphis, TN

About this business

Home ServicesHandyman

Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more

Location details

3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.969,092 reviews
Walicia's profile image
4 years ago

I was having water coming from the air handler area of the closet. I tried to do a wet vac suction and it seemed like it was okay but then it began to start to back up again. I knew it was beyond what I could do to correct it. When the contractor came out and assessed everything outside and inside, they determined that it was the backup. The clogging of the drain line was causing the water to flow in. They corrected the problem and I haven't had any more problems since. It was a good and quick service. The techs were courteo... read more

Jackie's profile image
4 years ago

Most of the time, I've been satisfied with them. I've had a new air conditioning in my own home from them. I also got a new refrigerator as well as a new dryer. They don't always replace it to the one you want, but they give you the money for what your other one was worth and they don't seem to knock it down too much. Sometimes when you buy used cars, it loses money. If I bought a refrigerator years ago at $400, they would give me $400 back for it and I just have to add the extra money if I want a better quality one. With th... read more

Manish's profile image
4 years ago

The guy from Prime Plumbing Services had to come out three times. The first time he came in, he said he needed to order some parts. That came in very quick and I was impressed. Then, whenever I had to call and reschedule, he came out to fix it up. But something wasn't right when he left. I called him within five minutes and he said he would try to make it back out. He just left so he was probably not far off. The faucet just needed some tightening but he said, "No, after some time." He never got back to me. I had to call the... read more

Dan G.'s profile image
4 years ago

American home shield is always there whenever something in my home breaks. They are upfront and honest, for any extra charges 

Edwina's profile image
4 years ago

Our AC wasn't cooling the house, so the guy from Carolina Custom Comfort came, did what he needed to do and he left. He was very prompt and professional too. He put some Freon in, and then it worked fine. There was something else I needed done in my house, but it wasn't covered on the warranty. I needed something painted and it was a job American Home Shield was not gonna do, but then it’s also a different category. 

Ryan's profile image
4 years ago

The tech that worked on my AC was very good. He came out quickly and he did an excellent job. 

Susan's profile image
4 years ago

Integrity Air Conditioning did a great job. They were in and out, and the AC unit is running perfectly. American Home Shield has worked fine. We've had to have their contractors out three times and we have no complaints. Setting the claim up has been easy. 

Reggin D.'s profile image
4 years ago

I was very satisfied with how easy it was to use plan. I'm so glad I chose to go with AHS because I saved alot of money. Had both plumbing and electrical issues in my new home and AHS had reputable people out to fix the problems. 

Darzje's profile image
4 years ago

I had an issue with one of the contractors American Home Shield sent out for my air conditioning system. They said that they didn't see a leak and that I just needed refrigerant. I had that done on my own through a different company and I was right there when their tech came out. When he pushed the unit to see if there was any leak, I could see the refrigerant coming out. I called AHS and asked if it could be my contractor to do the job. AHS gave me money to do the job through my contractor but they wouldn't cover certain th... read more

Frequently asked questions about American Home Shield

How is American Home Shield rated?

American Home Shield has a 4.9 star rating with 69,092 reviews. 

When is American Home Shield open?

American Home Shield is open now. It will close at 5:00 p.m.