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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
With my personal experience, things have been great. American Home Shield made it easy to either do claims over the phone or online, to even set up for an appointment. American Home Shield also did a follow-up form with me. Recently, I had a leaky faucet for the hot water, and then the water was coming out, but I didn't know where it was coming out at. It was a lot every time I washed. When the guy from Legacy 4 came out, he fixed the leak and it was all tied into my washing machine. I had one of those splitters for my dishw... read more
I called Home Shield to submit a claim. Mandolin HVAC & Construction came and had a face mask on. Everything since then has been working just fine. It would be nice if we didn't have to wait a week for somebody to come out.
It's easy submitting a claim with AHS. So far, their service is good. Recently, Carolina Air Heating and Cooling came out. I like them and I requested them to be the only company that gets sent out from my AHS staff. They’re a local company. They have good customer service and they’re as quick as possible to resolve issues and do them thoroughly. I believe in doing the job right the first time. I didn’t have to call somebody out three times. And the company that had been out in the past, that I’ve banned from my AHS, wired s... read more
There’s a mechanism up in the garage up where the motor is and it needed something to be turned up with a screwdriver. The contractor who came out was very pleasant and professional. He did what he needed to do and showed me where the problem came from. He also had his mask and gloves, and kept his distance. The service was quick. I recommended American Home Shield to several individuals who had problems in their home and I told them that they need to call AHS.
My water dispenser on my refrigerator wasn't working and the person came and fixed it. He showed up on Friday and he needed to order the part. He called me on Monday and he had the part, which I was very surprised with. I had a different maintenance company before and my experience with that company was they would send somebody out, they would look at it, order the part and it would take at least two weeks for them to get it and come back and fix it. So I was thinking that I was gonna have to go get ice because with the wate... read more
Our AC was not cooling properly. We submitted a claim online to American Home Shield and found their site to be very user friendly. Their contractor, Platinum Heating & Air LLC contacted me quickly and helped me with my issue. They did a great job and since then, things have been running perfectly.
The previous owner of our house had American Home Shield and we continued it. Their website was easy to use when I created a service request for my garbage disposal that was leaking on the floor. Pennington Plumbing Services was assigned to me and they were supposed to contact me within 24 hours. The service was great. They replaced the disposal so everything is fine. The repair had greatly improved our home operation. For this specific problem, American Home Shield was very good. The home warranty is a good service to have ... read more
American Home Shield is pretty good at handling their thing. When I need a service, I just call them and then they send somebody over. But the day that the tech from US Air was supposed to come over, they called me that evening and said that he wasn't coming because he called in sick. That was on a Tuesday and then they sent somebody out here that Wednesday. But we still had to wait.
prompt, proficient, personable and professional, I'm glad I chose AHS 20 yrs ago!
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,093 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.