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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We bought the house we were settling in so we wanted a home warranty because we weren’t sure what the condition of the various utility things were in the house. American Home Shield was recommended to us and I have nothing but good things to say about the company and how it was all handled. When our air conditioner stopped blowing, I called them and I was given the name of a local provider. I talked to them on a Saturday and they couldn't come out until Tuesday.I liked the company. They were very professional, courteous and ... read more
All The Time Plumbing did a good job. There was leaking on the sink and they fixed it. They did it in about an hour and a half. They have their boots and face shields on, too. I have American Home Shield on and off for the last 10 years. They're better than the other different companies. The only thing is American Home Shield should tell subcontractors to contact the customer early or give some kind of notice. I waited about four days before I got any call from them for scheduling. When I called American Home Shield for the ... read more
Excellent Service Home Warranty. No cares & no worries if something breaks. AHS is reliable. We have had them for over 30 years. We don't use them every year but just knowing that they are available to repair stuff when it breaks it's well worth.
When the coolant temperature sensor went out, A & H Services came out to take a look. The tech determined that it was a sensor and he special ordered it and fixed it. The repair took about a week but he kept me up to date. Having Home Shield gives me a sense of security. I like their reliability.
American Home Shield has been very useful for us. I've got a few contractors out here recently. The one with Qualified Heating & Air went really good. They handled it quickly. The guy was able to zero in on the issue real fast and took care of it real quick. We've had the virus causing issues but I've sat on hold for over two hours before. That's not very fun. Also, the turnaround to get stuff done could improve. I wish it had been quicker especially when you're dealing with air conditioning.
The young guy that came out was super nice. He showed up on time and he was really professional and very friendly. I had some major leak in some part of the AC unit to the point it couldn't be patched. He had to buy a brand new part. He said exactly what he was gonna do and got it done in the timeframe he said he would. In today's climate, to get anything delivered in three to five days is pretty good. I love Home Shield's service. We've called them out half dozen times over the years. I wish the Freon was cheaper. But besid... read more
Everything went very well with DrainGo. Everything was fixed within just a few minutes. It was a toilet issue, and the fill tube had become disconnected and was spraying on the lid of the toilet, which was then pooling down on the floor. The tech recognized that immediately. He wore a very heavy duty respirator type mask, too. This was a good experience. I had American Home Shield for probably 15 years and used it maybe once every other year. For the most part, it's worked out.
Having American Home Shield is very convenient because I'm a single parent. I don't like waiting and I don't like going out trying to find all this stuff. I would rather just call. If they can get the people out to me, I have the money and I'm gonna go and pay it. I get a warranty with it too. The only thing I don't like is the claim with the air conditioner. They make you pay for the freon and I feel like I shouldn't have to pay so much money. That's a ripoff for people. It's like I'm paying them to do the job. One company ... read more
I had a plumbing issue with American Home Shield and everything went well on the claim. I had a leaky pipe underneath the cabinet in the kitchen. The guy from HCD Sewer and Drain who came out was a pretty nice guy. It didn't take long for him to come out, and he was early. So that was even better. He had a mask on. Me being Chatty Cathy and him being chatty David, we were talking so much. But it didn't take him long at all to resolve the issue. I was comfortable with him. I will use them again. I've used American Home Shield... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,093 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.