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American Home Shield
- Home Services
- Memphis, TN
About this business
Founding the home warranty industry back in 1971, American Home Shield is still today's largest, most-chosen home warranty provider. Our goal, the same today as it was back then, is to make owning a home easier by helping our customers protect their budgets from large, unexpected repair costs. Today, our Home Warranty Plans cover many of a home's most commonly broken down systems and appliances. We've even created a nationwide network of qualified repair professionals ready to help whenever the need arises. • Our job is to... read more
Location details
3400 Players Club Pkwy # 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The air conditioning went out after a power surge or something we called Home Shield. Their representative set up an appointment with State Heating and Air Conditioning. The contractor contacted me and told us when the tech was coming out. Then, he came out here and did the job. Home Shield is getting expensive as far as the monthly bill now but I'm pretty much satisfied with them.
Very pleased with the fast and easy way to do service.
My kitchen sink was backed up. I submitted a claim to American Home Shield and their contractor Drain Masters came out to do service. The tech ran late but I contacted the office and the rep assured me that the tech was gonna come even after five o'clock. He did that and now my problem has been taken care of. He did a great job. We've owned homes in the past and we had AHS in the last home we had. We've been very pleased with their service and the vendors they use.
The technician from Advanced Appliance Services was really nice and professional. He informed us that if we had to have a new system, our warranty would not cover it. So, we basically gonna have to come out of pocket. He also informed us that what he did do, it might last a day, a month, or a year, but eventually, the system has been here since ‘95 when they built the place. He was just straight up with us. I like American Home Shield. When my air conditioner went out, they said that it was covered. So I’ve been with them be... read more
Our AC unit inside was clogged and the condensation was leaking on my floor. Everyday Heating and Cooling was our given contractor and I was surprised their tech showed up on a Sunday, which was the very next day. That was so quick. The tech was very knowledgeable. He cleaned out the pipe that was clogged and was in and out in 10 minutes.Sometimes it takes longer for a contractor to come. In December, I was hearing some noise on my sump pump which I didn't think it should be making. It just won’t stop running. I called Ameri... read more
Plumb Genius' service was good. They first sent a fella and he had to replace the cartridge on two faucets. One faucet continued to leak, but it was just a little one. Before, it was a constant leak. So the tech fixed part of the problem but not all of it. We called back and they came again. A different installer came and he had to scrape the pipe for some sediment, he then cleaned it all up and we haven't had any problem since.
AHS was recommended to me and so far, I've done a few claims with them. I did it online and the process was pretty easy. Recently, there was a leak under the sink and when I made a service request, they sent out the techs from Cabrera's Plumbing and they fixed it.
The first technician who came out for the AC was in a hurry and didn't want to go up to check. He was just checking outside. I knew that there was a problem with the AC but he just said that everything including the pressure was fine because there was cooling during that moment. So the problem wasn't fixed on the first visit. The AC had been freezing since the first call I made. Normally, when your AC freezes, you're able to defrost it and it buys you a little bit of time. But the AC kept doing that for the whole month. I ha... read more
We watched the commercial of AHS and it seemed like it fits us. However, it takes a little time to get in contact with AHS, maybe because of the COVID-19. But once we get in contact with them, it takes no time at all for them to send us some help. We’re very satisfied with them. Our recent claim experience with them went excellent. The O-ring in the bottom of the toilet had a dent in it and the water was escaping to the bottom of the bowl. The guy who came out was professional. He did what he had to do and he left. He was PP... read more
Frequently asked questions about American Home Shield
How is American Home Shield rated?
American Home Shield has a 4.9 star rating with 69,093 reviews.
When is American Home Shield open?
American Home Shield is open now. It will close at 5:00 p.m.